Jon McSwain

Enhanced sales strategies and business growth.

Oversaw staff onboarding, offboarding, and skill enhancement programs.

Strengthened client relationships.

Developed and implemented HR policies.

Managed high-risk armed security operations.

Investigations of insurance fraud marital infidelity and child custody

Cunducted executive protection operations for high net worth individuals as well as famous performing artists

Site hardening consultation

Supervised team of 20 staff members.

Maintained strict observance of all procedural guidelines.

Handled challenging situations in a dynamic, high-risk setting.

Organized invoice records to streamline financial operations.

Directed comprehensive facility remodeling efforts.

Selected and coached personnel.

Oversaw financial planning to maintain cost efficiency.

Negotiated and managed talent contracts to ensure compliance and alignment with organizational goals.

Directed operations of 50 staff members.

Managed event logistics for international music artists.

Led efforts in business expansion, team leadership, maintaining client relationships, and driving sales.

Managed all operational activities on a day to day basis.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analyzed and reported on key performance metrics to senior management.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Developed and implemented strategies to maximize customer satisfaction.
• Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
• Addressed volatile high-danger scenarios in gang zones.

• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Trained clients in weight lifting, hand to hand combatives and provided nutritional counseling. Assisted athletes in prepatory efforts leading up to competition.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.