An experienced UX leader who is skilled at managing teams on multiple projects using best practices. Has a strong background in collaborating with project management, development teams, and business owners. Focuses on user-centered design, user research, data analytics, and business requirements as important aspects of the process. Also responsible for managing the growth and development of UX talent.
Overview
19
19
years of professional experience
Work History
UX Manager
Elsevier Inc
Mount Pleasant, SC (Home Based)
09.2016 - Current
Building and leading successful teams through career development by mentoring, coaching, and elevating others.
Guiding team members in strategy, research, alignment, analysis, design critiques, and design execution tasks.
Advocating for the customer through human-centered design methods, including: discovery, research, design and user testing.
Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience.
Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities.
Engaging in portfolio prioritization to help set the strategy and product road map for the team.
Working with partners and teams across various geographies.
Senior UX Architect & Designer
Wolters Kluwer
Philadelphia, PA
11.2013 - 09.2016
Worked closely with Stakeholders, Product Owners and Development Teams. I provided strategic direction for product vision, product design, and user testing. I also mentored Jr. UX Architects and Designers, providing leadership and knowledge for products, projects and best practices in UX & design.
Gathered requirements from our Stakeholders and Product Owners to create the vision for our mobile and web products.
Created low fidelity wireframes to high fidelity designs based off of research and business needs.
Presented all UX artifacts to a variety of people from internal teams to external executive teams.
Led user testing sessions and focus groups with customers that utilize our products.
Established UX guidelines, usability testing and a library of global artifacts for the UX Team.