Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Merchandiser
Pepsi Bottling Ventures LLC
07.2024 - Current
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Verified products appeared at correct locations in proper quantities.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Server
The Spaghetti House
05.2022 - 06.2024
Checked food before serving it to customers.
Assisted in training new servers.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Ensured that each guest was served courteously, quickly, and efficiently.
Followed health safety guidelines when preparing and serving food products.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Server
Ramshead Shore House
03.2020 - 06.2022
Checked food before serving it to customers.
Stayed informed about daily specials, new menu items, promotions.
Assisted in training new servers.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Took orders from customers accurately and in a timely manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Ensured that each guest was served courteously, quickly, and efficiently.
Provided excellent customer service to ensure satisfaction.