Jonathan Hayes
Pickens
Summary
In search of an entry level position with an expanding company that will allow me to develop my skills in a business supporting role while using my natural ability to identify the needs of customers. My core belief in being a team member is to remain humble and diligent in my approach to solving problems and supporting my other team members where necessary.
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
9
9
years of professional experience
Work History
Suture Tech 2
Arthrex
Sandy Springs, SC
03.2025 - Current
- Operated and maintained advanced medical device assembly equipment.
- Collaborated with cross-functional teams to enhance product quality and efficiency.
- Conducted routine inspections to ensure compliance with regulatory standards.
- Streamlined workflows, reducing assembly time through process improvements.
- Developed training materials for continuous improvement initiatives within the team.
- Led projects focused on optimizing production processes and resource allocation.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Production Associate/EOL Palletizer
MAU at Michelin
Greenville, SC
07.2021 - 02.2024
- Lift 50 Lb plus tires repeatedly on a daily basis to be put on the machine to paint
- Constantly on your feet for 10-12 hours a day
- Made sure to have attention to detail and have a sharp focus to ensure that the job was being done correctly at all times
- Palletized a precise certain amount of tires onto the pallet to wrap and be shipped onto the truck
- Work with others as a team to keep up with the pace of the group around so that we are on the same page to get the task done precisely and quickly as possible.
- Supervise and check to make sure all tires that are palletized have the correct label, number of tires, and formation to be transferred to truck and shipped
- Took on additional shifts during peak work periods to keep projects on schedule.
Spray Technician and Route Manager
Grants Gardens
Sarasota, FL
08.2022 - 08.2023
- Managed over 150+ properties on Longboat Key, Sarasota, Siesta Key, and Casey Key
- Followed precise instructions to mix harsh chemicals while ensuring proper PPE and caution
- Had to follow and perform work orders and production orders precisely to ensure that the job was getting done as quickly as possible
- Operate heavy machinery to do the task at hand the fastest and most responsible way
- Lift 50+ pounds of fertilizer bags to spread and put in shrubs at commercial and residential properties
- Talk to consumers about their concerns or questions that they might have about a certain task that i am performing
- Implemented process improvements that reduced chemical waste during applications.
- Ensured compliance with local regulations regarding pesticide usage and documentation.
- Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
Transportation Supervisor
Knight Rider Logistics, LLC
Pickens, SC
09.2020 - 06.2021
- Completed Bill of Lading and all other transportation documents required for express delivery of materials.
- Work with customers to ensure a 100% customer satisfaction program.
- Monitored vehicle maintenance schedules to ensure fleet reliability and minimize downtime.
- Resolved customer inquiries regarding shipment status, enhancing service quality and client satisfaction.
- Developed strong relationships with clients through consistent communication and excellent customer service practices.
- Oversaw daily transportation operations, ensuring compliance with safety regulations and company policies.
- Coordinated logistics schedules to optimize delivery routes and reduce operational costs.
- Managed a team of drivers, providing training and mentorship to enhance performance and efficiency.
Guest Services Associate/Front Desk Supervisor
Wingate by Wyndham – Wingate on Pelham
Greenville, SC
03.2019 - 08.2020
- Ensured each guest had a comfortable and safe/secure stay with each visit.
- Handled 100-120 check-ins per night along with Night Auditing activities when working 3rd shift.
- Reconciled books on daily sales and verified CC and Cash transactions.
- Created reports for management review.
- Scheduled maintenance for the entire property while tracking issues and reporting to Sr. management when necessary.
- Periodic inspections of safety issues on the property to report to management.
- Provided transportation services for guests staying at the hotel.
- Handled personal information while keeping confidentiality.
- Ensured Fire Protection System was tested.
- Ensured Fire Extinguishers were up to date and scheduled refill on any that required service.
- Handled customer complaints as needed along with corporate Wyndham.
Guest Services Associate/Front Desk Supervisor
MyPlace Hotels – MyPlace on Woodruff
Greenville, SC
05.2018 - 02.2019
- Ensured each guest had a comfortable and safe/secure stay with each visit.
- Handled 60-80 check-ins per night along with Night Auditing activities when working 3rd shift.
- Reconciled books on daily sales and verified CC and Cash transactions.
- Created reports for management review.
- Handled personal information while keeping confidentiality.
- Handled cold calls to potential customers visiting our area.
- Ensured Fire Protection System was tested.
- Ensured Fire Extinguishers were up to date and scheduled refill on any that required service.
- Handled customer complaints and found creative ways to ensure their satisfaction.
General Construction Associate
Carolina Construction
Travelers Rest, SC
07.2017 - 10.2017
- Heavy Equipment Operator
- Masonry
- Cut rock for designer pools.
- Poured concrete and built custom block walls for high end designer homes.
- Cleared trees and brush as needed, safely with zero incidents.
- Ensured proper PPE when on job sites.
Education
Associates Degree - Business Management
Tri-County Technical College
05.2018
College Prep Diploma - undefined
Pickens High School
Pickens, SC05.2015
Skills
- Client support
- Auditing
- Quality control management
- Attention to detail
- Reliable professional
- Digital literacy
- Proficient in Office 365
- Guest relations management
- Analytical reporting
- Collaborative team member
- Composed demeanor
- Critical issue analysis
- Expertise in Sabre and Opera applications
- Workplace safety
- Works Well Under Pressure
- Multitasking and organization
Accomplishments
- Member Beta Club; Honors Member TCTC
- May 2015 - with Honors overall GPA: 3.65
- Pickens High School Honors Society 2011-2015
Timeline
Suture Tech 2
Arthrex
03.2025 - Current
Spray Technician and Route Manager
Grants Gardens
08.2022 - 08.2023
Production Associate/EOL Palletizer
MAU at Michelin
07.2021 - 02.2024
Transportation Supervisor
Knight Rider Logistics, LLC
09.2020 - 06.2021
Guest Services Associate/Front Desk Supervisor
Wingate by Wyndham – Wingate on Pelham
03.2019 - 08.2020
Guest Services Associate/Front Desk Supervisor
MyPlace Hotels – MyPlace on Woodruff
05.2018 - 02.2019
General Construction Associate
Carolina Construction
07.2017 - 10.2017
College Prep Diploma - undefined
Pickens High School
Associates Degree - Business Management
Tri-County Technical College