Jonathan Miller

• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Checked freezer and refrigerator prior to each shift to verify correct temperatures.
• Maintained well-organized mise en place to keep work consistent.
• Monitored inventory levels to ensure timely restocking of supplies.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Operating a cash register to process customer transactions, and simultaneously stocking shelves by receiving, organizing, and displaying merchandise within a retail store, often requiring the ability to multitask and maintain accurate inventory levels.

Collect payment from customers using cash, credit cards, or other methods. Delivered exceptional Customer Service.

Preparing and cooking specific menu items on a designated station within a restaurant kitchen, ensuring dishes are cooked to order, following recipes and standards, while maintaining a clean and organized workstation and adhering to food safety guidelines, all within a fast-paced environment; often collaborating closely with other kitchen staff to efficiently deliver meals on time.