Maxiana Lipson
Columbia
Summary
Results-driven customer service and operations professional with experience in high-volume environments and military police service. Skilled in coordinating vendor interactions, managing deliveries, and facilitating problem resolution. Excels in professional communication, documentation accuracy, and fostering collaborative relationships, providing a solid foundation for remote customer support and client services roles.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Direct Store Delivery (DSD) Receiver
Publix Super Markets, Inc.
Columbia, SC
11.2025 - Current
- Coordinated back-door receiving and vendor workflow for retail grocery location, serving as daily point of contact for outside suppliers and collaborating with store leadership and internal departments to ensure seamless operations.
- Verify delivery items and quantities against vendor documentation, track invoices, check in pallets, and organize merchandise for timely access by vendor and merchandising teams.
- Coordinate back-door receiving and vendor workflow for a retail grocery location, serving as a daily point of contact for outside suppliers and collaborating with store leadership and several internal departments.
- Identified and processed damaged products through established scanning and return procedures, maintaining accurate inventory disposition and minimizing disruptions in supply chain.
- Received and routed store mail and department-specific deliveries for bakery, deli, customer service, and other teams, coordinating directly with grocery and store management to support operational efficiency.
Military Police | Specialist (SPC)
Army National Guard
Charleston, SC
11.2021 - Current
- Supported security, training, and operational readiness, emphasizing accountability and effective collaboration.
- Verified identification and access authorization, enhancing gate-security procedures in joint operation with U.S. Air Force personnel.
- Conducted routine preventive maintenance checks on military vehicles, ensuring operational readiness for official use.
- Completed Basic Leader Course (BLC), Army Basic Training, and Advanced Individual Training (AIT).
Detention Center Employee
Alvin S. Glenn Detention Center
Columbia, SC
07.2025 - 11.2025
- Acquired firsthand experience in secure civilian correctional setting, ensuring compliance with facility rules and structured procedures.
- Demonstrated professionalism and strict policy adherence in high-security environment to maintain safety and order.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Produce Associate
Publix Super Markets, Inc.
Columbia, SC
03.2024 - 11.2025
- Assisted with high-volume fresh-produce preparation and front-line service while ensuring adherence to food-quality, sanitation, and product-handling procedures.
- Produced fresh-cut produce during peak demand, completing 50 watermelon bowls in 20 minutes to meet customer needs.
- Evaluated ingredients for quality and upheld washing, sanitation, and cleanliness standards to ensure delivery of customer-ready products.
Cashier / Customer Service
Publix Super Markets, Inc.
Columbia, SC
09.2021 - 03.2024
- Handled assigned cash register and customer transactions with a focus on accuracy, efficient checkout, and hospitality.
- Managed cash register and customer transactions, ensuring accuracy and efficient checkout while delivering friendly service.
- Verified identification for age-restricted sales, addressed customer inquiries, and upheld a professional checkout environment.
Education
Bachelor’s Degree - Criminal Justice
University of South Carolina
Columbia, SC05-2028
Associate Degree - Criminal Justice
Midlands Technical College
Columbia, SC05-2026
Skills
- Receiving Procedures
- Vendor coordination
- Delivery Documentation
- Inventory Management
- Inventory Control Systems
- Scanning Technology
- Product Inspection
- Operational Prioritization
- Customer & Client Support
- Customer support
- Customer Experience
- Time Management
- Cross-Functional Communication
- Policy & Procedure Compliance
- Microsoft Outlook
- Data Reporting
- Relationship Building
Certification
- Basic Leader Course (BLC)
- Basic Training
- Advanced Individual Training (AIT)
- M17 and M4 qualification
- National Honor Society
Timeline
Direct Store Delivery (DSD) Receiver
Publix Super Markets, Inc.
11.2025 - Current
Detention Center Employee
Alvin S. Glenn Detention Center
07.2025 - 11.2025
Produce Associate
Publix Super Markets, Inc.
03.2024 - 11.2025
Military Police | Specialist (SPC)
Army National Guard
11.2021 - Current
Cashier / Customer Service
Publix Super Markets, Inc.
09.2021 - 03.2024
Associate Degree - Criminal Justice
Midlands Technical College
Bachelor’s Degree - Criminal Justice
University of South Carolina