Jordan Edwards
Beaufort
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Highly proactive manager with 3 years of experience in team leadership in Food industry. Background includes sales, management and customer service in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Outback Steakhouse
05.2024 - Current
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Purchased food and cultivated strong vendor relationships.
- Managed staff schedules and maintained adequate coverage for all shifts.
Shift Leader
Ruby Tuesday
06.2018 - 04.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
High school or equivalent -
Punxsutawney Area High School
Punxsutawney, Pennsylvania05.2017
Skills
- Shift Leading - 2 years
- Cook - 6 years
- Server - 5 years
- Bartender - 3 years
- Kitchen oversight
- Menu development
- Restaurant operations management
- Recruitment
- Inventory control and record keeping
- Adaptable
- Organization and prioritization
- Shift management
- Performance improvement
- Staff management
Timeline
Restaurant Manager
Outback Steakhouse
05.2024 - Current
Shift Leader
Ruby Tuesday
06.2018 - 04.2024
High school or equivalent -
Punxsutawney Area High School
Similar Profiles
Madelyn HaskettMadelyn Haskett
Host Trainer at Outback SteakhouseHost Trainer at Outback Steakhouse
Addyson MillerAddyson Miller
Host at Outback SteakhouseHost at Outback Steakhouse
Kelly FacklerKelly Fackler
Server Assistant at Outback SteakhouseServer Assistant at Outback Steakhouse
Alyssa ReinbergAlyssa Reinberg
Waitress at Outback SteakhouseWaitress at Outback Steakhouse
Nathaniel PowersNathaniel Powers
Tire Technician at Mavis TireTire Technician at Mavis Tire