Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Harvey

Simpsonville

Summary

Dynamic Utility Technician 2 at LEL International, skilled in industrial generator enclosure assembly and mechanical troubleshooting. Enhanced system efficiency through proactive maintenance and compliance with safety protocols. Recognized for exceptional customer service and teamwork, contributing to a culture of continuous improvement and achieving a significant reduction in downtime.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Utility Technician 2

LEL International
08.2024 - Current
  • Maintained a safe working environment for staff members through adherence to workplace safety protocols during all tasks related to utilities management.
  • Monitored system operations to improve effectiveness, efficiency and regulatory compliance.
  • Ensured compliance with industry regulations, maintaining accurate records of all maintenance and repair activities.
  • Promoted a culture of continuous improvement within the utilities department by sharing best practices, learning from past mistakes, and implementing new technologies to enhance overall performance.
  • Managed inventory of tools, parts, and supplies to guarantee uninterrupted workflow in the utilities division.
  • Installed, inspected and repaired Type pumps and Type piping systems.
  • Monitored raw water supply to detect chemical and biological contaminants.
  • Manually operated water utility filters, pumps, valves, sludge systems and chemical feed systems.
  • Provided excellent customer service by addressing concerns from clients regarding their utility services promptly and professionally.
  • Used hands or valve operating machines to open and close main valves to perform water main extensions or repairs.
  • Used Software to write procedures for troubleshooting system maintenance and malfunctions.
  • Enhanced communication among team members by developing clear reports on completed tasks, ongoing projects, or upcoming maintenance schedules.
  • Fulfilled work orders to cut on and cut off service.
  • Coordinated with external contractors as needed for specialized services or expertise beyond the capabilities of the internal team.
  • Reduced downtime by promptly troubleshooting and repairing utility systems malfunctions.
  • Monitored above ground oil and water separators to avoid discharge of contaminated water into sewers and ground.
  • Answered public questions, concerns and complaints and documented resolution of problems.
  • Increased productivity with routine inspections, preventive maintenance, and timely repairs of utility infrastructure.
  • Improved system efficiency by conducting regular maintenance on utility equipment and machinery.
  • Collaborated with cross-functional teams to ensure seamless integration of utility systems during facility expansions or building renovations.
  • Collaborated with other technicians to complete complex projects efficiently and within established deadlines.
  • Assisted in the training of new hires to ensure a skilled and knowledgeable workforce within the utilities department.
  • Updated technical knowledge continuously through participation in relevant workshops, conferences, or certifications programs specific to the Utility Technician profession.
  • Placed warehouse orders to replenish truck and work inventory materials.
  • Observed operation of water pumps, electric motors and chemical feed machines by reading various charts, graphs, gauges and meters.
  • Increased reliability of utility infrastructure through diligent monitoring of meter readings, alarms, signals, or other indicators pointing towards any irregularities.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Resolved mechanical issues using both technical and manual skills.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Maintained clean and organized work area to easily locate repairing tools and equipment.
  • Monitored equipment performance to confirm proper and efficient function.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
  • Identified mechanical problems and determined best solutions for correction.
  • Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Consistently met safety regulations while working on-site at both residential and commercial properties.
  • Worked holidays and weekends depending on shifting needs of project.
  • Improved customer relations through strong communication skills and attention to detail in all projects.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
  • Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
  • Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
  • Reduced waste materials by accurately estimating paint quantities needed for each job.
  • Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
  • Developed and implemented policies and procedures for inventory management.
  • Coordinated with suppliers to guarantee timely delivery of inventory and materials.
  • Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
  • Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
  • Monitored inventory levels to confirm compliance with company policy.
  • Built and nurtured positive working relationships with vendors and suppliers.
  • Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
  • Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.

Construction Worker

CertaPro Painters
11.2023 - 07.2024
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
  • Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.

Assembly Line Worker

Allegiance Staffing Agency
02.2023 - 07.2023
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Boxed, labeled, and transported items to support assembly operations.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
  • Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
  • Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Followed outlined specifications to implement assembly plans.
  • Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
  • Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
  • Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.
  • Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
  • Acted as a mentor to new hires, sharing knowledge and experience in assembly line work to ensure smooth onboarding processes for all team members.
  • Maintained open lines of communication with supervisors, providing progress updates regularly while also addressing any concerns surrounding potential roadblocks or challenges faced during the project lifecycle.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Troubleshot assembly line to repair malfunctions and avoid disruptions.
  • Assisted in inventory management, ensuring adequate supplies were available for efficient production operations.
  • Participated in regular training sessions to stay up-to-date on industry best practices and maintain a high level of expertise in assembly techniques.

Machine Operator

HTI Employment Solutions
12.2022 - 02.2023
  • I’m Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Ensured accurate documentation of production data for analysis and continuous improvement efforts.
  • Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
  • Contributed to reduced waste generation by implementing recycling initiatives within workspace.
  • Ensured product consistency, closely monitoring machine outputs and making necessary adjustments.
  • Improved energy efficiency, adjusting machines to operate at optimal levels without compromising output.
  • Improved product quality with thorough inspection and adjustment of machine settings.
  • Increased production efficiency by meticulously calibrating machinery before each shift.
  • Streamlined assembly line operations, resulting in smoother workflow.
  • Achieved record-breaking production levels, meticulously orchestrating machine schedules and workflows.
  • Achieved significant reduction in setup times by developing quicker changeover procedures.
  • Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
  • Quickly shut down equipment in emergency situations following protocols.
  • Suggested specific ideas for process, productivity and safety improvements.
  • Managed and monitored processes and machine systems by observing readings on control boards.
  • Placed orders for materials and equipment with vendors.
  • Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.

Machine Operator

Elwood Staffing
02.2021 - 07.2022
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.

Stocker

Walmart
04.2020 - 08.2021
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.

Fast Food Worker

Taco Bell
02.2016 - 08.2019
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Made change and returned correct cash and coin to patrons.
  • Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
  • Expedited food preparation tasks such as chopping vegetables, grilling meats, and assembling sandwiches to meet high demand while maintaining quality standards.
  • Reduced waste by monitoring food portion sizes and properly storing leftover ingredients for future use.
  • Increased repeat business through exceptional customer service and rapidly addressing any concerns or complaints.
  • Assisted with preparing salads and cold food items.
  • Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
  • Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
  • Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
  • Improved kitchen organization, streamlining food preparation tasks and reducing order preparation times.
  • Streamlined drive-thru operations to minimize wait times, enhancing customer convenience.
  • Assisted in inventory management, ensuring availability of all necessary ingredients and supplies.
  • Trained new staff on operational procedures, ensuring consistency in service delivery.
  • Contributed to promotional activities, increasing awareness of special offers among customers.

Team Member

Subway
07.2018 - 05.2019
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Processed orders on POS system and accepted cash and charge payments.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
  • Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
  • Trained newly hired employees on routine tasks and customer service.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.

Stocker

Doller General
04.2016 - 10.2018
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Facilitated smoother store openings by stocking necessary products before each shift.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves to match planogram images and instructions.
  • Interacted with guests in friendly and knowledgeable way.

Education

GED -

Union GED Program
Union, SC
11.2018

Skills

  • Water treatment
  • Hydraulic systems
  • Site assessment
  • Hand tools expertise
  • Power tools proficiency
  • Air compressors
  • Budget management
  • Utility demand management
  • Mechanical troubleshooting
  • Confined space entry
  • Project risk assessment
  • Utility connections and disconnections
  • Safety measures and policies
  • Meeting attendance
  • Interpersonal communication
  • Customer service
  • Appointment scheduling
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Safety protocols
  • Good manufacturing practices
  • Equipment troubleshooting
  • Precision assembly
  • Adaptive problem solving
  • OSHA compliance
  • Process improvement
  • Safety operation procedures
  • Equipment preparation
  • Staff training
  • Production scheduling
  • Product testing
  • Electrical troubleshooting
  • Materials loading
  • Production methods
  • Processes implementation
  • Production records
  • Workflow coordination
  • Mechanical aptitude
  • Instruction development
  • Performance tracking
  • Resource optimization
  • Machine programming
  • Final product testing
  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Team player
  • Warehouse operations
  • Warehouse safety
  • Material handling
  • Safety awareness
  • General laborer
  • Order picking
  • Order picking and processing
  • Safe driver
  • Punctual and reliable
  • Palletizing
  • Materials handling
  • Material packaging
  • Shipping and receiving expert
  • Heavy equipment operations
  • Storage and organization
  • Lift equipment operation
  • OSHA workplace safety
  • Materials movement
  • Workplace cleanliness
  • Product inspection
  • Inventory staging
  • Shipment processing
  • Dock operations
  • Hand-eye coordination
  • Equipment operations
  • Materials transport
  • Inventory control
  • Equipment operation
  • Encaustic painting
  • Painting and plumbing work oversight
  • Advanced digital painting
  • Painting application
  • Gouache painting
  • Wood Painting
  • Painting
  • Painting equipment operation
  • Industrial painting standards
  • Painting Touch-ups
  • Roof installation
  • Roof repair
  • Carpentry
  • Debris removal
  • Flashing installation
  • Flat roofing
  • Roof installations
  • Seasonal maintenance
  • Heavy equipment operation
  • Pest control
  • Irrigation systems
  • Fertilizer application
  • Tool maintenance
  • Tree planting
  • Soil preparation
  • Lawn aeration
  • Mulching techniques

Certification

Scissor lift

Fork lift

Sweeper

Timeline

Utility Technician 2

LEL International
08.2024 - Current

Construction Worker

CertaPro Painters
11.2023 - 07.2024

Assembly Line Worker

Allegiance Staffing Agency
02.2023 - 07.2023

Machine Operator

HTI Employment Solutions
12.2022 - 02.2023

Machine Operator

Elwood Staffing
02.2021 - 07.2022

Stocker

Walmart
04.2020 - 08.2021

Team Member

Subway
07.2018 - 05.2019

Stocker

Doller General
04.2016 - 10.2018

Fast Food Worker

Taco Bell
02.2016 - 08.2019

GED -

Union GED Program

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