Jordan McClain
Sumter
Summary
Hardworking and reliable employee with an extensive background operating cash registers, stocking merchandise, managing people and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
6
6
years of professional experience
Work History
Cashier/Stocker
Market Place Spirits
Sumter
07.2025 - 04.2026
- Processed customer transactions accurately and efficiently at busy retail location.
- Operated point-of-sale systems to manage cash and credit sales.
- Assisted customers with product inquiries and provided recommendations.
- Handled returns and exchanges while ensuring customer satisfaction.
- Monitored inventory levels and restocked shelves as needed throughout shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered friendly service to create a welcoming shopping environment for patrons.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
Lead Key Holder
Dollar General
Sumter
01.2025 - 04.2025
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored new employees on customer service and sales techniques.
- Managed inventory levels and organized stockroom for efficient product retrieval.
- Assisted in opening and closing procedures, including cash handling and deposits.
- Reviewed daily sales reports for accuracy and made recommendations for improvement where applicable.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
Selector
ADUSA
Santee
11.2023 - 11.2023
- Operated warehouse equipment to select and prepare products for distribution.
- Managed inventory levels to ensure accurate stock availability and order fulfillment.
- Collaborated with team members to streamline selection processes and enhance efficiency.
- Verified accuracy of orders, ensuring that all items were properly selected and counted.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Unloaded merchandise from delivery trucks quickly and efficiently.
- Ensured proper placement of labels on boxes before shipment; checked expiration dates if applicable.
Stocker
Market Place Spirits
Sumter
05.2023 - 10.2023
- Stocked shelves with products to ensure availability for customers.
- Organized inventory to maintain a clean and efficient storage area.
- Provided excellent customer service by answering inquiries about products.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights from 30lbs- 60lbs on regular basis.
- Assisted in unloading deliveries and verifying product quantities.
Liquor Store Manager
Market Place Spirits
Sumter
08.2020 - 05.2022
- •Organized inventory, maintaining stock levels and implementing effective merchandising strategies.
- •Trained and supervised staff on product knowledge and customer service best practices.
- •Developed schedules for team members to ensure adequate coverage during peak hours.
- •Handled cash management, including processing transactions and balancing registers daily.
- •Resolved customer inquiries and complaints to promote a positive shopping experience.
- •Collaborated with suppliers to negotiate pricing and manage product orders efficiently.
- •Resolved customer complaints in a professional manner, escalating issues when necessary.
- •Organized merchandise displays to attract customers' attention while maximizing space utilization.
- •Cleaned and restocked aisles through shifts to maintain customer-ready store.
Education
Lakewood High School
Sumter, SCSkills
- Point-of-sale operation
- Cash handling
- Inventory management
- Product recommendations
- Staff training
- Training and onboarding
- Customer service excellence
- Problem solving
- Merchandising strategies
- Inventory control
- Product restocking
- Customer service
Timeline
Cashier/Stocker
Market Place Spirits
07.2025 - 04.2026
Lead Key Holder
Dollar General
01.2025 - 04.2025
Selector
ADUSA
11.2023 - 11.2023
Stocker
Market Place Spirits
05.2023 - 10.2023
Liquor Store Manager
Market Place Spirits
08.2020 - 05.2022
Lakewood High School