Jordan Middleton
Awendaw,SC
Summary
Refined and dependable administrative professional with a strong service mindset. Skilled in managing sophisticated schedules, coordinating travel, and supporting day-to-day personal and professional needs. Known for discretion, poise, and the ability to anticipate expectations in fast-paced, high-standard environments.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
The Skin Surgery Center of Charleston
09.2025 - Current
- Greeted guests at front desk and engaged in pleasant conversations.
- Schedule appointments for medical visits; manage high-volume phones.
- Verify insurance, collect co-pays, update patient demographics, and process payments.
- Maintain accuracy in EMR charts, intake forms, and documentation.
- Handle sensitive information with professionalism and HIPAA compliance.
- Coordinated appointment scheduling for multiple physicians, optimizing daily workflow.
- Maintained accurate patient records within EHR systems to support data integrity.
- Assisted in insurance verification and processing, enhancing billing accuracy and reducing delays.
- Implemented organizational systems for managing patient files, increasing accessibility and efficiency in retrieval processes.
Legal Administrative Assistant
Clawson and Staubes Law Firm
08.2024 - 06.2025
- Managed case files, ensuring accurate documentation and timely updates for attorneys.
- Coordinated scheduling and communication between clients, attorneys, and court personnel.
- Drafted legal correspondence and pleadings with attention to detail and compliance standards.
- Organized discovery materials, enhancing accessibility for legal teams during case preparation.
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Prepared drafts of forms, letters and agreements for legal staff use.
- Scheduled and coordinated meetings between legal teams and clients.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
Personal Assistant/Administrative Assistant
The Medi. INC Medical Development & Consulting
06.2021 - 05.2025
- Managed schedules and appointments for senior executives, ensuring optimal time management.
- Coordinated travel arrangements, including accommodations and itineraries, enhancing efficiency.
- Prepared and organized documents for meetings, improving information accessibility.
- Assisted in the development of internal communication strategies, fostering team collaboration.
- Coordinated events and functions with attention to detail ensuring successful execution.
Education
High School Diploma -
Wando High School
Mount Pleasant, SCCosmetology -
Paul Mitchell The School, Charleston
Charleston, SCSkills
- Vendor & Service Management: Maintaining accurate and updated vendor information, pricing, lead times, and product availability
- Schedule & Calendar Management: High-volume scheduling for medical visits, legal depositions, and attorney-client appointments
- Financial Operations: Verifying insurance, collecting co-pays, processing payments, and tracking expenses
- Digital Proficiency: Advanced literacy in Canva, Dropbox, Google Workspace, and Microsoft Office Suite
- Discretion & Compliance: Handling sensitive medical and legal records with strict HIPAA compliance
Timeline
Front Desk Receptionist
The Skin Surgery Center of Charleston
09.2025 - Current
Legal Administrative Assistant
Clawson and Staubes Law Firm
08.2024 - 06.2025
Personal Assistant/Administrative Assistant
The Medi. INC Medical Development & Consulting
06.2021 - 05.2025
High School Diploma -
Wando High School
Cosmetology -
Paul Mitchell The School, Charleston