Jordan Phillips
GAFFNEY
Summary
Seasoned Utility Supervisor showcasing solid foundation in coordinating utility operations, maintenance, and repair. Demonstrated skills in managing teams, ensuring adherence to safety protocols, and implementing operational improvements for increased efficiency. Strengths include sound decision making, problem-solving abilities, and leadership aptitude. Previous roles have resulted in improved team productivity and enhanced operational procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Utility Supervisor
USIC Locating Services
Winston-Salem
12.2024 - Current
- Investigated customer complaints related to utility services and took corrective action when necessary.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated team schedules and assigned tasks to optimize workflow efficiency.
- Trained new staff on locating techniques and company safety protocols.
- Led safety meetings to reinforce best practices among team members.
- Inspected sites before and after construction projects.
- Developed, implemented and enforced policies and procedures for all utility systems.
- Supervised and monitored the daily operations of utility workers to ensure safety and efficiency.
Utility Locator
USIC Locating Services
GAFFNEY
05.2018 - Current
- Operated advanced locating equipment to detect underground utilities.
- Reviewed utility maps and plans for accurate location identification.
- Collaborated with field teams to ensure safe digging practices.
- Documented locating activities and maintained detailed records.
- Communicated effectively with clients regarding utility location findings.
- Trained new staff on locating procedures and safety protocols.
- Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
Education
Gaffney High School
Gaffney, SCSome College (No Degree) - Horticulture
Spartanburg Community College
Spartanburg, SCSkills
- Team coordination
- Safety management
- Team building
- Workflow management
- Teamwork and collaboration
- Data entry and analysis
- Multitasking Abilities
- Performance evaluation
Certification
- Training & development
- Damage investigation
- Safety prevention
Timeline
Utility Supervisor
USIC Locating Services
12.2024 - Current
Utility Locator
USIC Locating Services
05.2018 - Current
Gaffney High School
Some College (No Degree) - Horticulture
Spartanburg Community College