Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Ralston

Summerville

Summary

Dynamic professional with a strong background in property management and law enforcement, including experience at Greystar Property Management. Skilled in conflict resolution and emergency response, with expertise in police reports and civil laws. Proven ability to enhance tenant satisfaction and ensure safety, leveraging active listening and analytical skills to drive results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Leasing Consultant

Greystar Property Management
02.2025 - Current
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Distributed and followed up on tenant renewal notices.
  • Collected rent and tracked resident payments and information in computer system.

Police Officer

Goose Creek Police Department
05.2024 - 01.2025


  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to prevent and detect crimes.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.

Leasing Consultant

Prime Companies
09.2022 - 04.2024
  • Verified tenant incomes and other information before accepting lease applications.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Responded to requests and scheduled appointments for property showings.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.

Sales Team Lead

Verizon
09.2018 - 09.2022
  • Expanded sales revenues by identifying opportunities and executing customized marketing plans.
  • Analyzed campaign performance by utilizing measurement and tracking methodologies to determine customer return on investment.
  • Supported sales account managers by providing accurate and detailed reports.
  • Developed knowledge of local business and market conditions to develop specialized merchandise.

Sales Consultant

AT&T
10.2016 - 09.2018
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.

Rink Attendant

St. Lawrence Centre Arena
03.2013 - 05.2017
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Set up promotional displays and equipment for special events and activities.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
  • Cleaned skates to reduce spread of germs and bacteria.

Education

High School Diploma -

Massena Central High School
Massena, NY
06-2014

Skills

  • Emergency vehicle operation
  • Civil laws
  • Police reports
  • Weapons safety

Certification

South Carolina Criminal Justice Academy Certification.

Timeline

Leasing Consultant

Greystar Property Management
02.2025 - Current

Police Officer

Goose Creek Police Department
05.2024 - 01.2025

Leasing Consultant

Prime Companies
09.2022 - 04.2024

Sales Team Lead

Verizon
09.2018 - 09.2022

Sales Consultant

AT&T
10.2016 - 09.2018

Rink Attendant

St. Lawrence Centre Arena
03.2013 - 05.2017

High School Diploma -

Massena Central High School

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