Summary
Overview
Work History
Education
Skills
References
References
Community Service
Timeline
Generic

Jordan Wilson

Piedmont

Summary

Dynamic professional with a proven track record at The Sports Authority, excelling in customer engagement and relationship building. Adept at conflict resolution and skilled in Microsoft software, I thrive in collaborative environments, driving results and enhancing client satisfaction. Committed to fostering positive experiences and adapting to diverse needs in fast-paced settings. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

25
25
years of professional experience

Work History

Aide

Greenville County School district (Washington Center)
10.2014 - Current
  • Aide in Classroom with children with Special needs
  • Follow curriculum based on hygiene and general knowledge
  • Keep updated behavioral and medical records

Mental Health Associate

Springbrook Behavioral Health
08.2012 - 10.2014
  • Assisted with the day to day of children within the facility
  • Maintained social and group activities
  • Kept detailed behavioral records

Group Home worker

Tempositions Eden rand
03.2009 - 06.2012
  • Worked Overnight shift for a City Run facility (ACS)
  • Coordinated school schedules with residents.
  • Maintained transportation records for residents

Counselor

YAI
07.2008 - 01.2009
  • Watched over a group of Mentally incapable elders in a company owned group home.
  • Maintained house financial records as well as resident personal spending money.
  • Coordinated community events with staff and residents.

Customer Service Representative

Cablevision
Stratford
05.2006 - 08.2008
  • Resolving customer grievances
  • Provide technical support

Group Counselor

Music and Arts Center for Humanity
Bridgeport
01.2005 - 08.2006
  • Mentoring children with various disabilities
  • Helping students to adjust to different environments
  • Assisting in implementing program theme

Instructor

New Beginnings Family Academy
09.2005 - 12.2005
  • Company Overview: (After School Program)
  • Teaching the “Psychology for Kids” Curriculum
  • Coaching students on future life skills

Sales Associate

The Sports Authority
09.2000 - 01.2001
  • Sold Various types of Sporting good equipment
  • Required to be knowledgeable about equipment to suit customer needs.

Education

Bachelor's of Science - Psychology

University of Bridgeport
Bridgeport, CT
05.2006

Skills

  • Efficient in Microsoft Software
  • Conflict resolution
  • Team collaboration
  • Relationship building
  • Problem solving
  • Communication skills
  • Customer engagement
  • Adaptability
  • Active listening
  • Teamwork and collaboration
  • B2B sales and customer service
  • Skilled Researcher

References

Tisha, Cofield, Owner, TishaCofield405@gmail.com, (864)990-8181, Divine Care Essentials

References

References available upon request.

Community Service

Phi Beta Sigma Fraternity, Incorporated, 2005-10, Present, Participated in several community service projects, Tutoring children in the community, Fundraising for various national and local charities

Timeline

Aide

Greenville County School district (Washington Center)
10.2014 - Current

Mental Health Associate

Springbrook Behavioral Health
08.2012 - 10.2014

Group Home worker

Tempositions Eden rand
03.2009 - 06.2012

Counselor

YAI
07.2008 - 01.2009

Customer Service Representative

Cablevision
05.2006 - 08.2008

Instructor

New Beginnings Family Academy
09.2005 - 12.2005

Group Counselor

Music and Arts Center for Humanity
01.2005 - 08.2006

Sales Associate

The Sports Authority
09.2000 - 01.2001

Bachelor's of Science - Psychology

University of Bridgeport
Jordan Wilson