Summary
Overview
Work History
Skills
Timeline
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JORDYN BROADHURST

Greer

Summary

Professional in hospitality with thorough intent of providing exceptional service. Skilled in customer engagement, multitasking, and leadership contributing to strong team collaboration with a focus on results driven achievement. Known for reliability, a positive and friendly demeanor, as well as the ability to create a welcoming environment.

Overview

10
10
years of professional experience

Work History

Cocktail Server / Bartender

Hyatt Regency
08.2023 - Current
  • Stars of the industry nominee 2024
  • Developed strong relationships with guests, creating personalized experiences that encouraged loyalty.
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
  • Contributed to team success by assisting co-workers during high-volume periods as needed.
  • Developed signature cocktail that became bestseller, contributing to bar's reputation for innovative drinks.
  • Coordinated with events and banquet planners for private parties, tailoring service to meet specific needs and preferences.

Bar Manager

Bar Manager
12.2018 - 10.2021
  • Driven Service Professional and student seeking opportunities to grow and develop skills
  • Facilitates all liquor and beer ordering for the restaurant and bar
  • Performs all bookkeeping and accounting functions for the restaurant and bar using QuickBooks and Excel
  • Manages scheduling of employees on a weekly basis
  • Handles guest complaints and ensures customer satisfaction
  • Customer Service and management background with a strong work ethic and multifaceted skill set
  • Goal oriented, independent individual with respect for hard work and appreciation for developing professional relationships

Server / Bartender

River House
06.2015 - 12.2018
  • Invited customers into the restaurant in a friendly manner and seated them at appropriate tables
  • Instructed guests on menu specials, took food and beverage orders, and answered any questions
  • Paid close attention to dietary and allergic restrictions
  • Recommended beer and wine meal pairings according to customer tastes and specials of the day

Skills

  • Excellent customer service
  • Team Player
  • Time Management
  • Reliability and punctuality
  • Alcohol awareness
  • Stress tolerance
  • Positive demeanor

Timeline

Cocktail Server / Bartender

Hyatt Regency
08.2023 - Current

Bar Manager

Bar Manager
12.2018 - 10.2021

Server / Bartender

River House
06.2015 - 12.2018

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JORDYN BROADHURST