Jori Rackley
Greenville
Summary
Dynamic Assistant Manager with expertise in streamlining operations and enhancing team performance. Reduced delivery discrepancies by 80% and improved productivity by 20% through effective process management. Dedicated to fostering customer satisfaction and operational excellence in fast-paced environments.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Shipping and Receiving Clerk
Sealed Air
Duncan
04.2026 - Current
- Processed incoming shipments using inventory management software.
- Inspected goods for damage and ensured compliance with quality standards.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Processed outbound shipments, including packing and labeling products for delivery.
- Collaborated with team members to streamline shipping operations and reduce delays.
- Operated forklifts and pallet jacks to move products within the warehouse.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Assistant Manager
Goggin Warehouse
11.2024 - 12.2025
- Lead end-to-end employee lifecycle management, including recruitment, performance management, and terminations.
- Maintain comprehensive attendance, payroll, and leave records, safeguarding data accuracy and policy alignment.
- Facilitate recurring team performance meetings to assess progress, address gaps, and implement enhancements.
- Streamlined daily operations and workflows, improving productivity and reducing delays to meet performance standards.
- Fortified customer and internal relations by resolving client issues and pursuing overdue accounts to enhance cash flow and brand trust.
- Decrease delivery discrepancies by 80% through tighter logistics controls and process alignment.
- Strengthened audit outcomes through bi-weekly random stock validations, enhancing long-term accuracy and compliance.
Senior Specialist
Hyundai Transys Powertrain
04.2022 - 11.2024
- Directed automated transfer flow from storage systems to production lines, assuring on-time Kia deliveries while preserving precise weight accuracy through warehouse platforms.
- Controlled physical stock accuracy across storage and contingency zones, facilitating rapid retrieval during critical operations.
- Enforced strict stock-rotation protocols across warehouse locations and outbound trailers, mitigating aging risk and preventing material obsolescence.
- Validated electronic shipment notifications, ensuring full traceability and enhancing customer communication.
- Verified shipments in enterprise systems and resolved discrepancies, ensuring error-free documentation and fulfillment.
Shift Manager
Pizza Hut
03.2024 - 08.2024
- Aligned staff on revenue targets, safety compliance, and promotional initiatives through briefings.
- Supervised a six-member team, optimizing execution to accommodate demand and accelerate delivery by 20%.
- Lowered cash variances by 15%, enforcing money-handling controls and introducing secure storage protocols.
- Cut resolution time by 30% and strengthened loyalty retention, improving customer experience and addressing concerns.
- Mediated staff and customer disputes, fostering cooperation and ensuring smooth operations.
Materials Specialist
3M
07.2016 - 03.2022
- Streamlined material flow by operating cranes, forklifts, and equipment, resulting in a 20% reduction in delays.
- Executed precision movement of oversized loads in alignment with company standards and OSHA protocols, minimizing workplace incidents by 15%.
- Improved inventory accuracy by 10% by identifying and escalating damaged inventory, preventing fulfillment delays.
- Supported warehouse organization and sanitation initiatives, enhancing operational discipline and improving site safety conditions by 30%.
Chemical Operator
Patheon
05.2015 - 07.2016
- Upheld regulatory excellence through rigorous observance of GMP, ISO, and internal safety protocols.
- Executed contingency protocols across workspaces, vessels, tanks, piping, and filtration systems, ensuring prevention of contamination.
- Coordinated cross-functional efforts to meet production timelines, maintaining strict adherence to quality targets.
- Performed precision calibration and upkeep of laboratory instruments to preserve data integrity and testing accuracy.
- Documented operations by tracking daily activities and administering accurate batch records to uphold GMP compliance.
Material Handler
MAU Workforce Solutions (BMW)
04.2013 - 03.2015
- Operated industrial forklifts to transport components efficiently, upholding uninterrupted material flow to production lines.
- Maintained equipment handling regulations and completed forklift tasks safely, supporting efficient daily warehouse operations.
- Executed dock operations, accurately tracking shipment data in Excel to ensure seamless inventory coordination.
Education
Bachelor of Science - Business Administration
Limestone College
Gaffney, SC01-2012
Skills
- Shipping and receiving
- Inventory management
- Quality Control
- Decision-making
- Material handling
- Warehouse coordination
- Attention to detail
- Decision-making
- Customer support
- Customer Satisfaction
- Team collaboration
- Conflict Resolution
- Shipping and receiving
Certification
- Inventory Management Foundations, 2023 – LinkedIn
- Managing logistics 2023 – LinkedIn
- Forklift, Overhead Crane, 2017 3M – Greenville, SC
AWARDS & RECOGNITIONS
3M Bronze Award
Projects
Workforce Planning Optimization: Introduced a workforce planning framework that streamlined resource deployment and cut payroll expenses by 50%., Inventory Audit Coordination: Audited inventory records against system data, proactively coordinating material needs with floor teams to sustain uninterrupted daily manufacturing output., Inventory Financial Control: Manage inventory optimization and financial reconciliation, balancing stock levels to meet demand, minimizing waste, and resolving payment-invoice discrepancies., Payroll Compliance Oversight: Oversaw payroll operations while enforcing company policies and industry regulations, mitigating compliance risks and ensuring accurate, on-time compensation., Inventory Accuracy Achievement: Achieved 100% inventory reliability for a key client by designing and enforcing a structured inventory control system that verified all inbound and outbound stock.
Timeline
Shipping and Receiving Clerk
Sealed Air
04.2026 - Current
Assistant Manager
Goggin Warehouse
11.2024 - 12.2025
Shift Manager
Pizza Hut
03.2024 - 08.2024
Senior Specialist
Hyundai Transys Powertrain
04.2022 - 11.2024
Materials Specialist
3M
07.2016 - 03.2022
Chemical Operator
Patheon
05.2015 - 07.2016
Material Handler
MAU Workforce Solutions (BMW)
04.2013 - 03.2015
Bachelor of Science - Business Administration
Limestone College