Jose Mireles
Information Technology Student
Ladson,SC
Summary
Adaptable and driven professional with over 7 years of hands-on experience in the restaurant industry, including leadership roles as a shift supervisor and kitchen manager. Demonstrated expertise in operations, team training, and ensuring customer satisfaction in fast-paced, high-demand environments. Currently pursuing an Associate Degree in Information Technology - Computer Systems Information at Trident Technical College, with the aim of transitioning out of the hospitality industry. Excited to apply problem-solving skills, attention to detail, and passion for learning to a new career path, while leveraging a strong background in service and team management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Line Cook
Eggs Up Grill
Summerville, SC
10.2024 - 03.2025
- Prepared breakfast and lunch items in a fast-paced kitchen environment.
- Maintained clean and organized workstations in compliance with health and safety standards.
- Assisted with kitchen prep and supported team during high-volume service hours.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
General Manager
Jersey Mike's Subs
Goose Creek, SC
04.2024 - 08.2024
- Managed daily operations and led team to uphold brand standards and customer satisfaction.
- Trained and supervised staff, created schedules, and maintained high-quality service.
- Oversaw inventory and ordering to ensure stock levels and minimize waste.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Kitchen Manager
Hushpuppies Seafood Company
Summerville, SC
08.2023 - 03.2024
- Purchased food and cultivated strong vendor relationships.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
- Utilized advanced culinary techniques to create visually appealing dishes that delighted guests while maintaining the highest of quality standards.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Oversaw food preparation and monitored safety protocols.
Unit Manager
Waffle House
North Charleston, SC
08.2022 - 04.2023
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Oversaw food preparation and monitored safety protocols.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Correctly calculated inventory and ordered appropriate supplies.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Line Cook
Pages Okra Grill
Summerville, SC
12.2020 - 08.2022
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Plated and presented all dishes to match established restaurant standards.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Line Cook
Sweetwater 123
Summerville, SC
11.2019 - 12.2020
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Plated and presented all dishes to match established restaurant standards.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Line Cook
Sweetwater Cafe
James Island, SC
12.2018 - 12.2020
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Plated and presented all dishes to match established restaurant standards.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Line Cook/Host
Sweetwater Cafe Market Street
Charleston, SC
05.2018 - 12.2020
- Checked food temperature regularly to verify proper cooking and safety.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Uphold strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Grilled meats and seafood to customer specifications.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Dishwasher, Host, Expeditor
Palmetto Flats Restaurant and Tavern
Summerville, SC
04.2017 - 12.2020
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
- Enhanced communication between departments to ensure seamless order management and fulfillment.
Education
Associate of Science - Information Technology
Trident Technical College
Charleston, SC 05.2001 -
Skills
- Recruitment
- Team leadership
- Operations management
- Staff development
- Customer service
- Attention to Detail
- Portion Control
- Ingredient preparation
- Food presentation
- Active listener
- Team collaboration
- Relationship building
Certification
ServSafe Management Certification, Trident Technical College, 2020
Timeline
Line Cook
Eggs Up Grill
10.2024 - 03.2025
General Manager
Jersey Mike's Subs
04.2024 - 08.2024
Kitchen Manager
Hushpuppies Seafood Company
08.2023 - 03.2024
Unit Manager
Waffle House
08.2022 - 04.2023
Line Cook
Pages Okra Grill
12.2020 - 08.2022
Line Cook
Sweetwater 123
11.2019 - 12.2020
Line Cook
Sweetwater Cafe
12.2018 - 12.2020
Line Cook/Host
Sweetwater Cafe Market Street
05.2018 - 12.2020
Dishwasher, Host, Expeditor
Palmetto Flats Restaurant and Tavern
04.2017 - 12.2020
Associate of Science - Information Technology
Trident Technical College
05.2001 -
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