Joseph Gladstein
Charleston
Summary
Reliable professional offering several years of experience in marketing, operations, and troubleshooting. Proven success in enhancing guest experience through strategic market research and strategies. Valuable skills in the foundations of maintenance and construction, necessary for implementing effective solutions. Profound ability to work seamlessly as a team or an individual.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Maintenance Technician
Elk Springs Resort
Gatlinburg
05.2026 - 08.2026
- Conducted regular inspections of resort facilities to identify and address maintenance issues proactively.
- Addressed faulty wiring, switches, relays, and other electrical components to restore functionality.
- Utilized hand and power tools to carry out repairs effectively.
- Analyzed equipment and work orders to deliver required maintenance services.
- Collaborated with building managers to evaluate maintenance needs and establish effective schedules.
- Logged all maintenance activities to maintain compliance and support operational integrity.
Marketing Specialist
Elk Springs Resort
Gatlinburg
05.2024 - 08.2026
- Developed targeted marketing campaigns for Elk Springs Resort to attract new clientele.
- Created engaging content for social media platforms such as Facebook, Pinterest, Instagram, and YouTube.
- Updated website to boost performance and increase user engagement.
- Collaborated with local departments to enrich guest experiences in the area.
Pizza Maker
Your Pie
Auburn
09.2025 - 12.2025
- Kept workstations organized and clean to support efficient operations.
- Collaborated with team members to fulfill customer orders effectively.
- Adhered to food safety guidelines, guaranteeing product quality and hygiene.
- Accurately processed customer orders to enhance service speed and accuracy.
- Supported training of new staff on pizza-making techniques and best practices.
- Evaluated product quality served to customers, ensuring satisfaction.
Dishwasher
Xiao Bao Biscuit
Charleston
05.2021 - 08.2021
- Maintained cleanliness of kitchen and dining areas during high-traffic service hours to support efficient operations.
- Coordinated with team members to ensure smooth workflow during peak service times, enhancing overall service quality.
- Employed time management skills to effectively prioritize tasks in a fast-paced environment.
- Monitored inventory levels of cleaning supplies and promptly reported shortages to prevent disruptions.
Landscape Worker
Magnolia Plantation & Gardens
Charleston
05.2020 - 08.2020
- Managed crew members to ensure timely and successful completion of landscaping projects.
- Executed landscaping tasks to effectively prepare outdoor spaces for special events.
- Utilized hand tools, power equipment, and trucks to support landscaping operations.
- Relocated soil, dug holes, and planted trees, shrubs, and flowers.
- Maintained functionality of basic landscaping equipment and vehicles.
- Oversaw loading processes for efficient material transportation. and unloading of materials onto trucks for site transportation.
Education
High School Diploma -
Porter Gaud Highschool
Charleston05-2023
Some College (No Degree) -
Auburn University
Auburn, AL07-2026
Skills
- Excel Master Certificate
- Customer service
- Website optimization
- Content creation
- Marketing strategy
- Equipment maintenance
- Electrical maintenance
- Electrical troubleshooting
- Troubleshooting strength
- Commercial construction
- Project management
- Team collaboration
Certification
- Excel Master Certification
Accomplishments
- Hobey Baker Award for high school hockey players who demonstrate exceptional hockey skills, leadership, character, sportsmanship and scholastic achievement - 2023
Timeline
Maintenance Technician
Elk Springs Resort
05.2026 - 08.2026
Pizza Maker
Your Pie
09.2025 - 12.2025
Marketing Specialist
Elk Springs Resort
05.2024 - 08.2026
Dishwasher
Xiao Bao Biscuit
05.2021 - 08.2021
Landscape Worker
Magnolia Plantation & Gardens
05.2020 - 08.2020
High School Diploma -
Porter Gaud Highschool
Some College (No Degree) -
Auburn University