Summary
Overview
Work History
Skills
Timeline
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Joseph Summers

North Charleston

Summary

Dynamic culinary operations manager with a proven track record at Charleston Hospitality Group LLC, enhancing kitchen efficiency and reducing food waste through effective portion control. Skilled in sourcing quality ingredients and maintaining sanitation compliance, while fostering a collaborative team environment that drives productivity and customer satisfaction.

Overview

32
32
years of professional experience

Work History

Cook Manager

Charleston Hospitality Group Llc
04.2015 - 10.2024
  • Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
  • Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
  • Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
  • Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.

Cook Shift Leader

Coosaw Creek Crab Shack
03.2009 - 02.2015
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.

Shift Manager

Hardee's Restaurant
11.2004 - 05.2008
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Tracked receipts, employee hours, and inventory movements.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.

Shift Manager

Bojangles' Restaurants
08.2004 - 10.2004
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Manager

Grandy's Restaurant
03.1993 - 05.1999
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Skills

  • Culinary operations management
  • Sourcing ingredients
  • Experience with sanitation compliance
  • Temperature regulation

Timeline

Cook Manager

Charleston Hospitality Group Llc
04.2015 - 10.2024

Cook Shift Leader

Coosaw Creek Crab Shack
03.2009 - 02.2015

Shift Manager

Hardee's Restaurant
11.2004 - 05.2008

Shift Manager

Bojangles' Restaurants
08.2004 - 10.2004

Manager

Grandy's Restaurant
03.1993 - 05.1999

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Joseph Summers