Josephine Archiere
Union
Summary
Dynamic and adaptable professional with a proven track record of exceeding customer satisfaction and enhancing team efficiency. At Union County High School, I demonstrated exceptional problem-solving and multitasking abilities, contributing to a fast-paced team environment. Skilled in customer service and food safety, my experience spans roles from line cook to server, showcasing a commitment to quality and teamwork.
I think I have proven this true due to having to fill in multiple different positions the last couple months from my coworkers having to take time off. I go above and beyond for the company I work for to assure I am a positive party to the team.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
10
10
years of professional experience
Work History
Food and Nutrition Services
Union County High School
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations. There have been multiple times I have had to fill in for another coworker and I believe I have learned fast and efficiently to get to job done
Deli Clerk
KJs
11.2023 - 03.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Server
IHOP
07.2022 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- This is where my manger experience came from, I had to stand in for manager because of an incident regarding the current manager
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Harold Seltzer's Steakhouse
04.2020 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- This was more or a fine dinning experience, I had to learn the correct way to serve wine
Line Cook
Tortoise Rock Casino
12.2014 - 09.2016
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
Education
High School Diploma -
Union County Adult Education
Union, SC07-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Organizational skills
- Organization and time management
- Decision-making
- Verbal communication
Timeline
Food and Nutrition Services
Union County High School
07.2024 - Current
Deli Clerk
KJs
11.2023 - 03.2024
Server
IHOP
07.2022 - 10.2023
Server
Harold Seltzer's Steakhouse
04.2020 - 07.2021
Line Cook
Tortoise Rock Casino
12.2014 - 09.2016
High School Diploma -
Union County Adult Education
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