Joshua Barnett
Greer
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
2018
2018
years of post-secondary education
Work History
Sales Associate
Sherwin Williams Co
Greenville
06.2019 - 03.2025
- Assisted customers in selecting products and services to meet their needs.
- Maintained organized displays and ensured product availability on shelves.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer satisfaction levels.
- Educated customers about promotions and special offers in store.
- Handled customer inquiries and resolved issues promptly and professionally.
- Participated in inventory management to track stock levels effectively.
- Supported visual merchandising efforts to create appealing store layouts.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Conducted inventories on a regular basis to track stock levels.
- Adhered to company initiatives and achieved established goals.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Prepared merchandise for purchase or rental.
- Maintained records related to sales for store management.
Education
GED
Greenville, SCSkills
- Product knowledge
- Point-of-sale operation
- Visual merchandising
- Inventory management
- Customer service
- Customer relationship management
- Upselling strategies
- Complaint resolution
- Problem solving
- Multi-tasking strength
- Employee training
- Display setup
- Time management
- Inventory control
- Client retention strategies
- Product sales
- Professional demeanor
- Complex Problem-solving
- Business development
- Order processing
- Strategic planning
- Store opening and closing
- Negotiation tactics
- POS system operation
- Dispute mediation
- Cash register operation
- Product guidance
- Cold calling
- Relationship building
- Inventory control procedures
- Fraud detection
- Calm demeanor
- Conflict resolution
- Task prioritization
- Adapt to diverse groups
- Upselling and cross selling
- Relationship selling
- Friendly and outgoing
- Stocking and receiving
- Product promotions
- Excellent communication skills
Languages
English
Native/ Bilingual
Accomplishments
- 5 years of service for Sherwin Williams
Timeline
Sales Associate
Sherwin Williams Co
06.2019 - 03.2025
GED