Joshua Driggers
Chapin
Summary
IT Specialist with 20+ years of experience supporting enterprise networks, SCADA systems, and mission-critical infrastructure across energy and DoD environments. Proven ability to deliver high-availability systems, strengthen cybersecurity posture, and lead complex automation projects. Recognized for exceptional troubleshooting, cross-team collaboration, and delivering results on multimillion-dollar initiatives.
Technology professional prepared for this role. Extensive experience providing innovative solutions and enhancing operational efficiency. Known for collaborative teamwork and achieving impactful results while adapting to changing requirements. Displays technical expertise and problem-solving skills highly valued by employers.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sr. SCADA Automation Technologist
Duke Energy / Piedmont Natural Gas
Charlotte, NC
10.2020 - Current
- Conduct feasibility studies and implement SCADA automation across 13 oil & gas facilities.
- Coordinate SCADA service delivery including troubleshooting, upgrades, development, and training.
- Support PLC testing and automation enhancements for Natural Gas Compression and LNG plants.
- Ensure strict adherence to safety and compliance standards.
Network Operations
NC Air National Guard – 145AW/CS
Charlotte, NC
03.2020 - Current
- Install and maintain security patches, OS updates, and antivirus solutions ensuring STIG compliance.
- Administer SCCM/HBSS servers to maintain cyber readiness.
- Troubleshoot network hardware/software issues.
- Conduct threat and vulnerability assessments and recommend mitigation strategies.
Active Duty Air Force Recruiter
U.S. Air Force – Air Force Recruiting
Charlotte, NC
10.2015 - 11.2019
- Evaluated technical knowledge and skills of 500+ candidates against client requirements. Beat set goals and expectations with 50% increase
- Analyzed client-established job requirements and descriptions, leveraged appropriate sourcing methods, and selected potential candidates based on qualification criteria.
- Trained 32 junior recruiters in interviewing, recruiting and onboarding strategies.
- Collaborated with military leadership to develop outreach strategies for diverse candidate pools.
- Maintained relationships with community organizations to foster recruitment partnerships.
IT Specialist / Network Administrator
U.S. Air Force – Wargaming Institute
Montgomery, AL
10.2010 - 10.2015
- Installed, tested, and repaired network infrastructure for Secret and Non-Secret networks.
- Managed 24/7 help desk supporting 250+ personnel.
- Rewired and mapped 350+ fiber connections.
- Authored SOPs to streamline operations.
- Prepared incident reports, operational briefs, and situation reports.
Network Administrator / Help Desk Lead
U.S. Air Force – Tyndall AFB
Panama City, FL
06.2006 - 10.2010
- Installed and configured Windows Servers, Active Directory, DRA, and Blackberry server environments.
- Managed high-volume user support.
- Provided support for client systems, mobile devices, and server issues.
- Oversaw $10M+ equipment inventory.
- Monitored systems for cybersecurity compliance.
Education
Bachelor of Science - Religion
Liberty University
01-2012
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Air Force NCO Academy
01-2016
Associate of Science - Information Systems
Community College of the Air Force
01-2012
Skills
- Systems & Tools: Active Directory, DRA, SCCM, HBSS, Remedy, VMware, Office 365, VPN
- Servers: Windows Servers
- Databases: Oracle, Microsoft SQL
- SCADA & Automation: SCADA systems, PLC logic, C4 systems, risk management tools
- Deployment & Configuration: GPMC, SMS, automated system standardization
- Cybersecurity: STIG compliance, vulnerability assessments, security patching
- Soft Skills: Team leadership, communication, training, cross-functional coordination
- Patient instruction
- Hardware maintenance
- IT troubleshooting
- Network administration
Certification
- AWS Cloud Practitioner
- CompTIA Security+
- VMware Certificate of Completion
- Advanced Leadership & Management Development
- IMPACT Sales Certified
Timeline
Sr. SCADA Automation Technologist
Duke Energy / Piedmont Natural Gas
10.2020 - Current
Network Operations
NC Air National Guard – 145AW/CS
03.2020 - Current
Active Duty Air Force Recruiter
U.S. Air Force – Air Force Recruiting
10.2015 - 11.2019
IT Specialist / Network Administrator
U.S. Air Force – Wargaming Institute
10.2010 - 10.2015
Network Administrator / Help Desk Lead
U.S. Air Force – Tyndall AFB
06.2006 - 10.2010
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Air Force NCO Academy
Associate of Science - Information Systems
Community College of the Air Force
Bachelor of Science - Religion
Liberty University