Joshua Minestra
Cheraw
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Store Manager
AutoZone
Cheraw
04.2010 - Current
*Hiring new zoners.
*Training / promoting employees.
*Mentoring new store managers on Autozone processes. ( teach, train, develop)
*Managing payroll and writing effective schedules to the business needs.
*Leading in house inventories within the district.
*Inventory prep on sister stores prior to inventory.
*Inventory shrink control daily utilizing inventory matrix.
*AAR accountability .
*Rpm annual reviews given with raises for entire store.
*Profit and loss balancing/ knowledge.
*Planograms set up.
*Recalls returned to DC.
*Outside buy threw vendors / dealerships for commercial programs.
*Working business activity reports for commercial accounts .
*Process of labor claims for commercial accounts.
*Opening / recovering new and old commercial programs.
*Collections of payment from commercial accounts.
*Controlling bank drops and armored car pickup.
*Addressing store appearance and dress code.
*Ad change over per period.
*Meet and exceed sales VS last year and 2 year comp.
*Driving Piece count and average ticket per customer.
*Passing quarterly store audits.
*Leading the district on conference calls and tasks while the was District manager on vacation.
*Putting up weekly truck stock in a timely matter .
Education
Ase - Autobody & Paint Tech
Penco Tech
Bristol, PA 01.2008 - 03.2010
Skills
- Inventory management
- Payroll administration
- Profit and loss analysis
- Visual merchandising
- Employee training
- Team leadership
- Commercial program development
- Effective communication
- Staff mentoring
- Leading staff meetings
- Store operations
- Retail inventory management
- Competitor monitoring
- Product merchandising
- Payroll management
- Loss prevention
Accomplishments
- Shrink buster of the year
- J.R pitt Hyde customer satisfaction award
- Parts expert
- Extra miler
Timeline
Store Manager
AutoZone
04.2010 - Current
Ase - Autobody & Paint Tech
Penco Tech
01.2008 - 03.2010