Joshua Powell
Simpsonville
Summary
To grow in an established work place and contribute to the success of the company while building upon my professional skills.
Overview
18
18
years of professional experience
Work History
Front Desk Associate
Hampton Inn & Suites By Hilton
05.2022 - Current
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Entered and updated sensitive customer information during check-ins and room changes.
- Maintained transaction security by verifying payment cards against identification.
- Answered guest questions and referred to local points of interest.
- Collected room deposits, fees, and payments.
- Asked customers questions to meet special requests.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Stored guest valuables in safe and individual boxes for security.
- Answered customer telephone calls promptly and appropriately handled needs.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Maintained clean and organized front desk areas to uphold polished company image.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Special Education Aide
Greenville County School District
08.2021 - Current
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Monitored student progress and behavior.
- Provided teacher support with curriculum delivery and student behavior management.
- Assisted instructor with lesson plan delivery and curriculum development.
- Supported students in completing classwork and applying academic concepts.
- Worked in self-contained and resource environments to teach students variety of skills.
- Implemented behavior redirection methods to address problematic issues.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Built and maintained effective communication and relationships with students, teachers, support staff and parents.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Worked cooperatively with students of various culturally diverse backgrounds and learning styles.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Offered student support through special accommodations, extra assistance and assessments.
- Alerted instructor to student behavior or issues requiring intervention.
Scare Actor
Mad World Haunted Attraction
08.2020 - 11.2020
- Section leader
- In charge of the functionality and personnel of four room section in haunted trail.
- Provides entertainment to the public through scares.
- Worked in multiple weather conditions and with various special effects including fog, strobes and loud sounds.
- Participated in group meetings pre- and post-production to determine needed changes and discuss options for improvement.
- Improvised character presentation and conversations with guests to provide immersive experience.
- Researched character types and delivered appropriate voice, gesture and physical presentation.
- Teamed on clean up of set and location at end of performance to prepare for next performance.
- Demonstrates fine timing on actions and verbalizations to achieve maximum effect in concert with set and other actors.
- Exceptional skills in voice acting, special body movements and facial expressions to elicit strong responses from audience.
- Captured audience by making audience laugh, cry and become excited, shocked and scared.
- Performed humorous and serious interpretations of emotional actions and situations, using body movements and gestures.
Book Stocker
Manpower Inc.
03.2019 - 08.2019
- Shipping or receiving books
- Preparing books or other miscellaneous items for shipping
- Placing price tags on books or other miscellaneous items for selling purposes
- Assisting in various inventory duties
- Manual pilot jack operator
- Some data entry work
- Assisting co-workers in their various duties
Machine Operator Assistant
RandstadUSA
03.2019 - 03.2019
- Assisted in the workings of the machine by stacking cardboard boxes on a table or line
Full Time Housekeeper
The Springs At Simpsonville Assisted Living
11.2017 - 03.2019
- Cleaned the rooms of the residents
- Cleaned the common areas of the main building
- Helped with various needs of the residents
- Performed monthly vocal concerts for the residents
- Have occasional meetings between the other housekeeping staff and immediate supervisor
Global messenger
Special Olympics South Carolina
09.2016 - Current
Living Skills Instructor
Charles Lea Center
08.2017 - 11.2017
- Instructed individual with an intellectual disability in daily living skills
- Picked up individual daily to go to various locations
- Dropped off individual daily back at his home
- Wrote daily reports on the individuals progress within his program
- Had regular meetings between my supervisor, the individual, his family and other needed members of the team
Apparel And Housewares Associate
Walmart
05.2017 - 11.2017
- Folds and reorganizes clothing in men's apparel
- Helps customers find items throughout the store
- Pages employees if needed by use of the phone
Front of House Utility Associate
Aramark, Bob Jones University
09.2016 - 05.2017
- Kept clean tables available in the University dining common
- Stocked cups and plates
- Sorted silverware in correct holders
- Assisted with cleaning the kitchen as needed
Apparel and housewares associate
Walmart
05.2016 - 09.2016
- Folded and reorganized clothing in men's apparel
- Helped customers find items throughout the store
- Paged employees if needed by use of the phone
Student
Bob Jones University
08.2013 - 05.2016
- volunteered as leader of special needs community service projects
- August 2014-present, Special Olympics athlete in Greenville, South Carolina
- August 2015-March 2016, involved in the preparation and performance of an opera performed on campus
Volunteer English and Voice teacher
GODUCATE
08.2012 - 07.2013
- Taught English using English corners and informal conversations
- Taught and helped to lead choirs in the church
Special Olympics Colorado
02.2010 - 02.2011
- Sung national anthem at opening ceremonies
- Gave inspirational and encouraging speeches at CSO fund raisers
- Helped to officiate at competitions
District Security Officer
Littleton Public Schools
03.2006 - 02.2010
- Patrolled 26 schools, vehicular and walking patrols
- Inside security office, answered phones, monitored radios, HVAC alarms, fire alarms, and over 1000 camera across school district
- In the office, responsible to dispatch officer on patrol to questionable situations, per the instructions of the supervisor, and the director of security
- Required to speak to the public regarding situations across the school district
- Daily and weekly verbal and written reporting
- General office duties included putting together manuals and data entry
- Guest spoke in special needs classes using motivational speeches and conversations
Sales Representative
Folley's
10.2005 - 01.2006
- Prepared men's clothing for sale
- Helped customers with their purchases
- Worked the cash register
Education
Bachelor of Science - Educational Studies
Bob Jones University
Greenville, SC05.2021
Associate of Applied Science - Ministry
Bob Jones University
Greenville, SC05.2016
Skills
- Research and Analysis
- Teaching
- Teamwork
- Social Media
Timeline
Front Desk Associate
Hampton Inn & Suites By Hilton
05.2022 - Current
Special Education Aide
Greenville County School District
08.2021 - Current
Scare Actor
Mad World Haunted Attraction
08.2020 - 11.2020
Book Stocker
Manpower Inc.
03.2019 - 08.2019
Machine Operator Assistant
RandstadUSA
03.2019 - 03.2019
Full Time Housekeeper
The Springs At Simpsonville Assisted Living
11.2017 - 03.2019
Living Skills Instructor
Charles Lea Center
08.2017 - 11.2017
Apparel And Housewares Associate
Walmart
05.2017 - 11.2017
Global messenger
Special Olympics South Carolina
09.2016 - Current
Front of House Utility Associate
Aramark, Bob Jones University
09.2016 - 05.2017
Apparel and housewares associate
Walmart
05.2016 - 09.2016
Student
Bob Jones University
08.2013 - 05.2016
Volunteer English and Voice teacher
GODUCATE
08.2012 - 07.2013
Special Olympics Colorado
02.2010 - 02.2011
District Security Officer
Littleton Public Schools
03.2006 - 02.2010
Sales Representative
Folley's
10.2005 - 01.2006
Bachelor of Science - Educational Studies
Bob Jones University
Associate of Applied Science - Ministry
Bob Jones University
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