Joy Benbow
Simpsonville
Summary
Enthusiastic and dependable individual eager to join a team-focused workplace, where i can contribute my strong work ethic, develop new skills, and grow within the company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
DSI Services
04.2024 - 05.2025
- Enforcing security protocol.
- Verifying IDs, controlling building access, and managing visitor logs.
- Prepare detailed incident reports and maintain accurate logs of daily activities and observations.
- Assist with investigations involving theft, vandalism, accidents, or safety concerns.
- Coordinate with local law enforcement or emergency services when necessary.
- Enforce safety protocols and site regulations, including PPE and badge compliance.
- Provide excellent customer service to employees, vendors, and visitors.
Security
Defender Services Inc
08.2023 - 04.2024
- Regularly patrol the school building and grounds, including parking areas, to ensure no unauthorized access or suspicious activities.
- Enforce school rules and regulations, de-escalate conflicts, and intervene in a inappropriate student behavior.
- Keeping school grounds safe for students, faculty, staff, parents, and approved visitors.
- Taking action in emergency situations.
- Collaborate with others to make sure to maintain a safe school environment.
Warehouse Associate
Amazon
06.2019 - 07.2023
- Process packages and ship orders accurately.
- Responsible for organizing stocks and maintaining inventory.
- Inspect products for defects and damages.
- Have thorough knowledge of job terms and policies.
- Multi-task with high energy while in a fast-paced working environment.
- Check, verify, and fill customer invoices.
- Keep warehouse clean and organized daily.
Customer Service Representative
SYKES
05.2016 - 08.2016
- Multi-task with high energy while in a fast-paced working environment.
- Maintaining a positive, empathetic, professional attitude towards customers at all times.
- Handle customer complaints while providing appropriate solutions and alternatives within time limit. Also, following up to ensure resolutions.
- Manage large amounts of incoming calls.
- Generate sale leads but meeting personal and customer service team quotas.
- Help customers update phone plans and make payments on various accounts.
Education
Certificate - Phlebotomy
Phlebotomy Training Specialists
Greenville, SC04-2025
High School
C. E. Murray High School
Greeleyville, SC05-2016
Skills
- Report writing
- Microsoft Office (Excel, Powerpoint, etc)
- Written and verbal communication skills
- Capability to navigate multiple computer systems, applications
- Knowledge of blood collection and procedures
- Problem Solving with high attention to detail and accuracy
- Successful venipuncture and capillary techniques
- Collection management
- Ability to produce excellent customer service, while multi-tasking in a fast-paced environment, and meet deadlines
Certification
National Healthcare Certification Organization
Languages
English
Full Professional
Timeline
Security Officer
DSI Services
04.2024 - 05.2025
Security
Defender Services Inc
08.2023 - 04.2024
Warehouse Associate
Amazon
06.2019 - 07.2023
Customer Service Representative
SYKES
05.2016 - 08.2016
Certificate - Phlebotomy
Phlebotomy Training Specialists
High School
C. E. Murray High School
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