Joyce Hickson

Claims processing experience includes updating processes and procedures in alignment with industry standards, ensuring compliance with regulatory requirements. Responsibilities involved accurate data entry of claims into the system and thorough evaluation of claims for completeness prior to approval or denial. Proficient in coding and keying beneficiaries' claims, demonstrating attention to detail and commitment to accuracy in claims management.

Proficient in coding and keying HCFA 1500 and Institutional claims also demonstrating attention to detail and accuracy in claims management.

Proficient claims associate skilled in handling high volumes of claims. Processes adjustments based on identifiable liability and compensability. Supports work of senior team members by organizing documentation and assisting on complex cases.