Joylisa Brandon
Pomaria
Summary
I have a positive attitude, creating a positive work environment. I'm a people person and always strive to provide great customer service. I'm honest and very reliable, organized, and an motivated person. I've received rewards in promoting, donations, and customer service. I'm always willing to learn new things and a fast learner.
Overview
19
19
years of professional experience
Work History
Universal Banker II
Truist
04.2021 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Maintained friendly and professional customer interactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Demonstrated expertise in diverse banking platforms, consistently staying updated on industry trends and product offerings to better serve clients.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
Teacher's Assistant
Newberry Childhood Development Center
02.2021 - 04.2022
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Established safe play environment for children.
Teller II/Customer Service Representative
TD Bank Financial Group
05.2017 - 12.2020
- Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Maintained teller drawer to perform bank transactions.
- Rapidly and efficiently prepared customer and ATM cash and change orders.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Front Desk Clerk
Gilliam's Enterprise
04.2010 - 11.2016
Customer service in person, through email and over the phone- Schedule appointments
- Organize and maintain all shop invoices, records and book keeping
- Reconcile all accounts payable and receivable
- Sufficient computer skills to manage outlook email accounts and all other programs
- Help find potential business and opportunities
- Proof read estimates
Bookkeeper
BiLo
03.2006 - 02.2010
- Accurately balancing all tills, pull cash, cash deposits and safe
- Post all media to proper accounts and manage all store cash flow
- Acknowledge, greet, and engage all customers
- Separate and print all reports, files, send all documents to store support center
- Verify and count all pull cash for deposits from previous day (Western Union, Money Orders, Utilities, Checks, etc.)
- Balance cash office
- Supply excellent customer service
Education
High School Diploma - undefined
Union High School
Union, SC2001
Skills
- Specialize in customer service
- Accounts payable and receivable
- Bank deposits and reconciliations
- Accounting
- Balance sheets
- Cash Handling
- Banking
Debit and credit transactions
- Financial Advising
- Night and safe deposit procedures
- Relationship building and management
- Customer Accounts Management
- Transaction processing
- Customer relationship development
- Account updating
Timeline
Universal Banker II
Truist
04.2021 - Current
Teacher's Assistant
Newberry Childhood Development Center
02.2021 - 04.2022
Teller II/Customer Service Representative
TD Bank Financial Group
05.2017 - 12.2020
Front Desk Clerk
Gilliam's Enterprise
04.2010 - 11.2016
Bookkeeper
BiLo
03.2006 - 02.2010
High School Diploma - undefined
Union High School
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