JUANA ALVAREZ
Bluffton
Summary
Dynamic Solutions Specialist with a robust track record in sales and customer relations. Proven leadership in driving team initiatives to achieve significant revenue growth while ensuring exceptional customer satisfaction. Expertise in data analysis enhances decision-making and aligns product offerings with client needs.
Overview
18
18
years of professional experience
Work History
Solutions Specialist
Verizon Wireless
01.2013 - Current
- Achieved 13 years of commissioned sales excellence at Verizon Wireless.
- Led team sales initiatives to drive revenue growth over 13 years.
- Advised customers on product suitability and promotional offerings.
- Maintained professional, friendly environment to enhance customer and coworker interactions.
- Provided accurate updates on requisition statuses to ensure customer satisfaction.
- Guided customers in selecting appropriate parts and materials for their needs.
Aviation Supply Expeditious Research Branch Clerk
U.S. Marine Corps
01.2009 - 01.2010
- Oversaw inventory management and distribution to meet branch requirements.
- Facilitated communication between various Marine Corps deployed units.
- Conducted research and ensured maintenance of high-value aviation parts.
Aviation Supply Repairable Management Division Specialist
U.S. Marine Corps
01.2008 - 01.2009
- Managed and maintained aircraft parts worth over 100 million dollars in warehouse environment.
- Verified inventory accuracy by comparing physical counts with records and investigated discrepancies to maintain stock reliability.
- Determined sequence and released back orders based on stock availability to meet operational demands.
- Researched requisitions lacking shipping status to obtain necessary information.
- Received and counted high-value items, accurately recording data manually and digitally to ensure inventory integrity.
- Shipped and tracked aircraft parts for mission exercises, ensuring timely delivery.
- Maintained Excel spreadsheet with tracking information and financial values.
- Supervised and mentored teams ranging from 2 to 6 members, enhancing productivity.
Education
Bachelor of Science - Business
University of Phoenix
Phoenix, AZ04-2023
Aviation Supply Management - Fundamentals of Marine Corps Leadership, Lance Corporal Seminar
U.S. Marine Corps
10-2006
High School Diploma -
Golden Valley High School
Merced, CA01-2006
Skills
- Sales strategy
- Customer sales
- Customer relations
- Client needs assessment
- Project management
- Data analysis
- Technical product knowledge
- Microsoft Office Suite proficiency
- Problem solving
- Team leadership
- Bilingual communication skills
Languages
Spanish
Native
Native
Timeline
Solutions Specialist
Verizon Wireless
01.2013 - Current
Aviation Supply Expeditious Research Branch Clerk
U.S. Marine Corps
01.2009 - 01.2010
Aviation Supply Repairable Management Division Specialist
U.S. Marine Corps
01.2008 - 01.2009
Bachelor of Science - Business
University of Phoenix
Aviation Supply Management - Fundamentals of Marine Corps Leadership, Lance Corporal Seminar
U.S. Marine Corps
High School Diploma -
Golden Valley High School