Juanita Sumpter
Lake City
Summary
Retail leader with extensive experience at Advanced Auto Parts, specializing in inventory management and employee training. Successfully implemented pricing strategies that increased profitability while enhancing team cohesion through effective communication. Dedicated to providing exceptional customer service and improving operational efficiency and quality control.
Overview
17
17
years of professional experience
Work History
Retail Parts Manager
Advanced Auto Parts
Lake City
06.2022 - 04.2025
- Monitored project personnel performance to ensure maximum productivity across all tasks.
- Organized promotional events to increase awareness of parts availability in store.
- Implemented quality control measures to uphold high company standards.
- Established competitive pricing strategies to enhance profitability while maintaining market edge.
- Conducted scheduled inventory audits to verify accuracy and product availability.
- Optimized employee schedules to align with anticipated customer demands.
- Received, examined, and reshelved returned parts efficiently.
- Led training sessions and conducted performance evaluations for parts department employees.
General Manager
Advanced Auto Parts
Kingstree
06.2022 - 02.2025
- Trained employees on duties, policies, and procedures to ensure compliance.
- Developed operational strategies that improved efficiency and reduced costs.
- Resolved customer complaints promptly while upholding high service quality standards.
- Provided support to subordinate managers, fostering cooperation across the organization.
- Assisted in recruitment by interviewing candidates for open positions.
- Cultivated strong client relationships through effective issue resolution and communication.
- Managed inventory levels and executed corrective action plans to lower long-term costs.
- Reviewed financial statements and sales reports to evaluate productivity and goal achievement.
Manager
Rose's Variety Wholesale
Kingstree
02.2021 - 08.2022
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Created and managed budgets for travel, training, and team-building activities.
- Assigned work and monitored performance of project personnel.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Recruited and hired qualified candidates to fill open positions.
- Oversaw daily operations, maintaining efficiency and quality standards.
Manager
Wellman Industries
Johnsonville
10.2013 - 03.2014
- Implemented quality control measures to uphold company standards and enhance product quality.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Assigned tasks and monitored project personnel to ensure optimal productivity.
- Ensured compliance with industry regulations and company policies across all operations.
- Conducted team meetings and one-on-one coaching sessions to drive performance improvements.
Manager
McDonald's Restaurant
Johnsonville
08.2008 - 04.2013
- Boosted team morale and retention via recognition programs and career development initiatives.
- Implemented quality control measures to uphold company standards.
- Assigned tasks and monitored project personnel performance to ensure accountability.
- Executed thorough opening, closing, and shift change functions to maintain operational excellence.
- Conducted team meetings and one-on-one coaching sessions to enhance overall performance.
Education
High School Diploma -
Pleasant Hill High
Hemingway, SC05-1998
Skills
- Inventory management and quality control
- Pricing strategy development
- Employee training and support
- Customer service excellence
- Vendor negotiation and relations
- Team building
- Promotional planning
- Idea development
Accomplishments
My leadership roles was always given in 6 months time or less. I am hard working, reliable, trust worthy where promotion are given at a rapid rate, fast learner, respectable to all. I achieve recognition from all that i have worked with over the years. My reputation proceed me has being fair, helping to resolve any issue, educating, and managing a successful work place.
References
References available upon request.
Timeline
Retail Parts Manager
Advanced Auto Parts
06.2022 - 04.2025
General Manager
Advanced Auto Parts
06.2022 - 02.2025
Manager
Rose's Variety Wholesale
02.2021 - 08.2022
Manager
Wellman Industries
10.2013 - 03.2014
Manager
McDonald's Restaurant
08.2008 - 04.2013
High School Diploma -
Pleasant Hill High
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