Juan Martín Gordón
Myrtle Beach
Summary
Customer-focused professional skilled in enhancing shopping experiences through effective product recommendations and timely issue resolution. Strong team collaborator with expertise in managing retail transactions to drive sales and improve customer satisfaction.
Overview
1
1
year of professional experience
Work History
Store Associate
Bargain Beachwear
Myrtle Beach
05.2026 - Current
- Assisted customers in locating and selecting beachwear products.
- Organized merchandise displays to enhance customer shopping experience.
- Processed sales transactions using point-of-sale systems efficiently.
- Provided product information and recommendations to customers.
- Handled customer inquiries and resolved issues in a timely manner.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Provided cash register operations and handled customer payments.
Customer Service Representative
Virea Club
Quito
11.2025 - 05.2026
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Sales Representative
Culture Vape
Quito
09.2025 - 05.2026
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed key customer relationships to increase sales.
- Assisted customers in selecting vaping products and accessories.
- Addressed customer inquiries and resolved issues in a timely manner.
- Managed inventory levels to ensure product availability on the sales floor.
Education
High School Diploma -
British School
Quito, Ecuador 07-2024
Bachelor of Business Administration -
Universidad San Francisco
Quito, Ecuador07-2026
Skills
- Retail transactions processing
- Cash register operation
- Customer service
- Product recommendations
- Sales techniques
- Attention to detail
- Inventory management
- Inventory control
- Promotion strategies
- Team collaboration
- Attention to detail
- Data analysis
- Organizational development
- Retail management principles
- Retail management principles
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Store Associate
Bargain Beachwear
05.2026 - Current
Customer Service Representative
Virea Club
11.2025 - 05.2026
Sales Representative
Culture Vape
09.2025 - 05.2026
High School Diploma -
British School
Bachelor of Business Administration -
Universidad San Francisco