Summary
Overview
Work History
Education
Skills
Timeline
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Judi Gillespie

Columbia

Summary

Dynamic professional with extensive experience in administrative support and office management, dedicated to fostering team collaboration and driving results. Proven expertise in scheduling, effective communication, and innovative problem-solving ensures seamless operations in fast-paced environments. Recognized for reliability and adaptability, consistently prepared to contribute to organizational success and enhance overall efficiency. Committed to delivering high-quality support that aligns with strategic goals and promotes a positive workplace culture.

Overview

2026
2026
years of professional experience

Work History

Administrative Specialist

McNeel Properties
01.2022 - Current
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Reduced errors in real estate and legal documents by meticulously proofreading documents for accuracy before submission.

Office Manager

Raymond-Rent-A-Nerd Inc
  • Managed daily operations of IT Support and Copier Sales & Service office
  • Provided first level IT customer support to internal customers
  • Conducted follow up calls with customers on resolved issues to maintain high standards of customer service
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Solutions Consultant

LexisNexis
  • Provided consultive services to customers to ensure maximized use and understanding of products, content and tools
  • Conducted on-site and virtual web-based presentations
  • Developed and maintained strong customer relationships
  • Collaborated with account team to create and implement strategic account and marketing plans, meet revenue goals and deliver superior customer service of company products and brand name
  • Consistently exceeded quota expectations leading the way among fellow representatives.
  • Implemented strategies for upselling and cross-selling products, resulting in increased revenue from existing customers.

Education

Associate Degree -

MTC
Columbia, SC

Skills

  • Excellent Customer Service Skills
  • Self-starter
  • Time management & Organizational Skills
  • Verbal and Written Communication
  • Team-Oriented and Cooperative
  • Proficient in Microsoft Office Suite

Timeline

Administrative Specialist

McNeel Properties
01.2022 - Current

Office Manager

Raymond-Rent-A-Nerd Inc

Solutions Consultant

LexisNexis

Associate Degree -

MTC

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Judi Gillespie