Results-driven professional with a strong background in operational efficiency management. Skilled in team leadership and safety protocol implementation, contributing to streamlined processes and enhanced workplace safety.
Overview
30
30
years of professional experience
Work History
Owner/Operator
Classique Innovations
06.1985 - 07.2015
Streamlined daily operations to facilitate efficient workflow and consistently meet customer satisfaction expectations.
Developed and implemented safety protocols to maintain a secure working environment.
Trained new staff on operational procedures and best practices for service delivery.
Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Department Manager, Salon, Spa
Macy's Department Store
01.2003 - 09.2004
Oversaw daily operations, ensuring efficient workflow and adherence to company policies.
Managed team performance, providing ongoing mentorship and training for staff development.
Implemented process improvements that enhanced productivity and reduced operational bottlenecks.
Analyzed departmental performance metrics to identify areas for improvement and drive results.
Education
Associate of Applied Science - Microcomputing; Small Business
Columbus State Community College
Columbus, Ohio, OH
09-2002
Skills
Business planning
Business planning
Business planning
Business planning
Timeline
Department Manager, Salon, Spa
Macy's Department Store
01.2003 - 09.2004
Owner/Operator
Classique Innovations
06.1985 - 07.2015
Associate of Applied Science - Microcomputing; Small Business