Julia Burgio
Charleston,SC
Summary
Healthcare and sales professional with clinical experience in a hospital psychiatric setting and a strong background in high volume sales and customer facing roles. Currently completing an Associate Degree in Nursing with exposure to patient care and clinical workflows. Proven ability to build trust, communicate in high pressure environments, and use a consultative approach to drive results. Seeking to transition into medical device sales.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food & Beverage Associate/Server
By the Way CHS
05.2026 - Current
- Deliver attentive and personalized service in a high volume restaurant environment.
- Manage multiple tables and guest requests while maintaining efficiency, accuracy, and professionalism.
- Assist with opening and closing duties, including preparation, cleaning, and organization.
- Build strong relationships with guests through communication, hospitality, and problem solving.
- Collaborate with team members to maintain smooth daily operations.
- Adapt quickly to changing priorities in a fast paced hospitality environment.
Food & Bev Associate/Server
Blind Tiger Pub
03.2025 - 05.2026
- Provide exceptional customer service while managing multiple guest needs in a fast-paced restaurant setting.
- Take accurate food and beverage orders while ensuring a positive dining experience.
- Maintain knowledge of menu items, beverages, and daily specials to provide recommendations.
- Collaborate with kitchen and front of house teams to ensure efficient service and guest satisfaction.
- Handle cash transactions, payments, and closing procedures with accuracy and professionalism.
- Maintain a clean, organized, and welcoming environment while following food safety and sanitation standards.
Patient Care Technician
Medical University of South Carolina
10.2024 - 05.2025
- Monitor and observe patients to promote safety, comfort, and overall well-being in a psychiatric care setting.
- Assist patients with activities of daily living (ADLs), including bathing, dressing, eating, and personal hygiene.
- Support patients experiencing emotional distress, agitation, or behavioral challenges using therapeutic communication and de-escalation techniques.
- Maintain a safe, calm, and therapeutic environment while following hospital policies and patient safety protocols.
- Applied clinical communication skills in high stress health situations
- Document patient behaviors, mood changes, and significant updates in patient condition.
- Collaborate with nursing staff and interdisciplinary teams to support individualized patient care plans.
Assistant Studio Manager
KOR4 Elite Fitness
05.2024 - 10.2024
- Supported daily studio operations and provided leadership and direction to sales and training teams.
- Developed marketing strategies, referral initiatives, and lead-generation plans to increase membership growth.
- Coached, trained, and evaluated staff performance to promote team success.
- Assisted with employee recruitment, onboarding, and training processes.
- Ensured compliance with company policies, procedures, and operational standards.
- Planned and promoted events to increase community engagement and brand awareness.
Educator
Lululemon Athletica
12.2021 - 07.2024
- Utilized consultive selling techniques to identify customer needs and drive product selection and loyalty
- Educated customers on product features, materials, and brand philosophy.
- Maintained organized merchandise displays and a welcoming store environment.
- Participated in team trainings, product education sessions, and company initiatives.
- Supported a positive and collaborative team culture.
Pilates Instructor
The WRKT
12.2023 - 05.2024
- Designed and instructed Pilates classes across three studio locations, adapting sessions to meet diverse client needs and fitness levels.
- Provided individualized modifications for clients with injuries, limitations, or varying abilities.
- Built strong relationships with clients through supportive coaching, communication, and personalized instruction.
- Collaborated with staff and community partners to support events, retreats, and studio initiatives.
- Certified in the WRKT Method.
Education
Associate Degree in Nursing -
Trident Technical College
Charleston, SC 12-2027
Bachelor of Science - Psychology, Health Promotion & Benefits
University of South Carolina
Columbia, SC12-2023
Skills
- Patient Care & Safety
- Activities of Daily Living (ADLs)
- Therapeutic Communication
- De-escalation Techniques
- Behavioral Health Support
- Patient Documentation
- Leadership & Staff Training
- Customer Service
- Hospitality
- Team Collaboration
- Health Promotion
- Event Coordination
Certification
- Basic Life Support (BLS) Certification
- Advanced Life Support (ALS) Certification
Timeline
Food & Beverage Associate/Server
By the Way CHS
05.2026 - Current
Food & Bev Associate/Server
Blind Tiger Pub
03.2025 - 05.2026
Patient Care Technician
Medical University of South Carolina
10.2024 - 05.2025
Assistant Studio Manager
KOR4 Elite Fitness
05.2024 - 10.2024
Pilates Instructor
The WRKT
12.2023 - 05.2024
Educator
Lululemon Athletica
12.2021 - 07.2024
Associate Degree in Nursing -
Trident Technical College
Bachelor of Science - Psychology, Health Promotion & Benefits
University of South Carolina