Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julia Hincapie

Charleston

Summary

I began working once I turned 16 years old and since then I have accumulated extensive experience within the Restaurant industry, My first job as a hostess taught me the importance of always greeting customers with a smile and a positive attitude. I also learned the benefit of prioritizing a customer's satisfaction throughout their dining experience, whether it was moving their tables, answering common questions, or immediately alerting their server if the customers asked me to grab them. My second job as a food runner at Halls Chophouse taught me the importance of moving quickly and efficiently while delivering food to customers in a pleasant and orderly fashion. During my time working at Halls Chophouse, I gained a much deeper understanding of how restaurants run from the back of the house to the front of the house. Finally, my most recent job at OKU only solidified my appreciation for working in the restaurant industry. All of my past jobs have taught me so much and I look forward to gaining more experience and knowledge in my future job.

Overview

4
4
years of professional experience

Work History

Food Runner

OKU
02.2024 - 01.2025
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.

Food Runner/ Servers Assistant

Halls Chophouse
02.2023 - 08.2023
  • Handled high-pressure situations calmly and professionally during peak hours.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Maintained clean and organized dining areas, creating a pleasant customer atmosphere.

Hostess

Jianna
01.2021 - 04.2022


  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout their dining experience.
  • Took reservations and to-go orders by phone, answered customers' questions, and informed them of accurate wait times.

Education

No Degree - Business And Finance

College of Charleston
Charleston, SC
05-2027

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Customer service
  • Effective multitasking
  • Sense of urgency
  • Problem-solving
  • Restaurant etiquette

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Food Runner

OKU
02.2024 - 01.2025

Food Runner/ Servers Assistant

Halls Chophouse
02.2023 - 08.2023

Hostess

Jianna
01.2021 - 04.2022

No Degree - Business And Finance

College of Charleston
Julia Hincapie