Julia K. Lumm

Accomplished sales professional with over seven years of experience in driving profitability through strategic growth, leadership, and quality control. Meticulous attention to detail combined with outstanding analytical, quantitative, and problem-solving skills. Proven track record as an experienced leader, adept at guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Recognized for collaborative approach and unwavering commitment to excellence.

• Developed and implemented processes to produce sales through a pre-owned trade in program that generated over $550,000 in the first 6 months
• Lead team in sales of $330,000 in one day, resulting in largest amount of return for a single day in history of company
• Assisted in the design, enhancement, and integration of marketing for the sales department
• Reduced AR aging from $700,000 over 90 days to $30,000 over 60 days
• Located and proposed potential business partnerships by contacting contractors and attending networking events which resulted in 3 new strategic partnerships

• Managed customer accounts by communicating with both prospects and current customers to understand their needs, address concerns, and close deals with the extensive knowledge of the business's value proposition
• Qualified leads by determining a customer budget, identifying key decision-makers, verifying the needs for our product, and understanding project timeline.
• Assisted the customer through buying process to find a solution to best fit their needs by understanding their situation, facilitating permits through the correct agencies, and managing coordination with multiple contractors to ensure satisfaction that increases the likelihood of earning customer loyalty
• Prepared quotes and payment plans to analyze cost control
• Developed, implemented, and maintained company policies and procedures including development of relationships with potential customers
• Collaborated with the Marketing department to use social media to interact with prospects. Oftentimes, includes providing advice, or answers to simple questions to help prospects better understand the solution our product offers
• Tracked proper execution and timely accomplishment of daily tasks of Operation and Production departments and communicated corrective action recommendations to management to improve workflow and processes
• Analyzed customer acquisition cost as an indicator for profitability ensuring productivity
• Experience in ERP, CRM and SAP Modules Systems, QuickBooks, Salesforce, and Microsoft Office products

• Verbal & Written Communication
• Cost & Benefit Analysis
• Process Improvement
• Cost Accounting
• Attention to Detail
• Negotiation Tactics
• Administrative ERP Systems
• SAP & Sales Force Modules
• AR & AP
• Inventory Management & Valuation
• Financial Statement & Reporting