Julia Matthews
Scranton
Summary
Adaptable and detail-oriented professional with expertise in multitasking, complex problem-solving, and maintaining safety protocols. Skilled in equipment repair, insurance billing, and HIPAA compliance. Proficient in [software] and committed to building strong relationships, working collaboratively, and delivering results. Strong organizational skills with a focus on customer service, phone and email etiquette, and policy understanding.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Inflatable Party Hand
Space Walk of South Pee Dee
02.2024 - Current
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
- Performed routine equipment maintenance, resulting in fewer breakdowns and increased operational efficiency.
- Maintained clean and organized cart storage areas for enhanced customer experience and staff functionality.
Intern
Yourhealth
01.2024 - 01.2025
- Delivered friendly service and offered expert support in every interaction.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Educated patients on available resources and community programs, increasing their access to needed services.
- Liaised between patients and medical staff, facilitating effective communication of needs, preferences, and treatment plans.
- Educated patients and families on healthcare options and financial support resources.
Arcade Attendant
garden City pier
06.2022 - 06.2024
- Performed minor repairs on arcade machines when necessary.
- Processed payments from customers in exchange for gaming time or products purchased at the arcade.
- Assisted with restocking of supplies such as tokens, tickets and other items.
- Greeted customers upon entering the arcade and answered any questions they had.
Education
Associate of Applied Business - Accounting
Florence Darlington Tech
Florence, SC05-2026
High School Diploma -
Hannah Pamplico High School
Pamplico, SC05-2024
Skills
- Multitasking
- Complex Problem-Solving
- Fast Learner
- Safety protocols
- Equipment Repair
- Organized nature
- Relationship building
- Computer savvy
- Proficient in [software]
- Team collaboration
- HIPAA compliance
- Money handling
- Phone and email etiquette
- Policy understanding
- Insurance billing
Certification
- Pharmacy technician licence
Languages
Spanish
Limited
Education and Training
other
Timeline
Inflatable Party Hand
Space Walk of South Pee Dee
02.2024 - Current
Intern
Yourhealth
01.2024 - 01.2025
Arcade Attendant
garden City pier
06.2022 - 06.2024
- Pharmacy technician licence
Associate of Applied Business - Accounting
Florence Darlington Tech
High School Diploma -
Hannah Pamplico High School
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