Julia Pata
Hopkins
Summary
Dynamic Quality Program Manager with a proven track record at Stier Supply Company, enhancing compliance through internal audits and fostering a culture of continuous improvement. Skilled in quality systems and employee training, I excel in relationship building and problem-solving, driving operational efficiency and ensuring adherence to SQF standards.
Quality assurance professional with comprehensive background in program management and process optimization. Consistently ensures adherence to quality standards and regulatory requirements. Known for fostering collaborative team environments and adapting to evolving project needs, leveraging analytical skills and attention to detail.
Overview
6
6
years of professional experience
Work History
Quality Assurance Program Manager
Stier Supply Company
07.2024 - Current
- Coordinated training initiatives for staff members, increasing their awareness of best practices in quality assurance techniques.
- Conducted regular audits and assessments, resulting in improved compliance with industry regulations.
- Streamlined processes for increased efficiency, reducing the time required for quality control activities.
- Established a culture of continuous improvement within the organization, fostering a proactive approach to addressing quality concerns before they escalate into larger problems.
- Collaborated with stakeholders to establish key performance indicators and drive continuous improvement efforts.
- Mentored and coached junior team members, helping them develop their skills and contribute more effectively to the overall QA program.
- Implemented corrective actions to address identified gaps in quality management systems.
- Fostered collaboration between departments by facilitating communication about shared goals around quality assurance projects or initiatives.
Food Safety Programs Manager
Diamond Pet Foods
04.2022 - 07.2024
- Accomplished multiple tasks within established timeframes.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Collaborate with other department managers to ensure verification and validation protocols are routinely met.
- Assist department managers in authoring and implementing training programs and various procedures.
- Endorse food safety and food quality plans.
- Initiate documentation and facilitate any corrective actions necessary to ensure the integrity of the food safety system.
- Facilitate the facilities document control programs.
Logistics Coordinator
Diamond Pet Foods
11.2021 - 04.2022
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Conducted regular inventory audits to maintain accuracy and accountability in stock management.
- Ensured compliance with international shipping regulations, preventing legal issues and fines.
- Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
- Facilitated cross-department collaboration to address and resolve logistical hurdles efficiently.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Updated and maintained databases to track shipments and inventory.
Quality Control Technician
Diamond Pet Foods
11.2020 - 11.2021
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Proposed corrective actions to address recurring quality issues.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Assisted management in maintaining SQF certification through diligent documentation and adherence to established protocols.
- Improved communication between departments by acting as a liaison between production and engineering teams on quality matters.
- Managed non-conforming product evaluations and disposition, minimizing negative impacts on production schedules and customer satisfaction.
Cellar Compliance Clerk
Bronco Wine
07.2019 - 11.2020
- Demonstrated strong attention to detail while handling sensitive data, maintaining confidentiality at all times.
- Helped prevent fines or penalties by ensuring timely submission of required reports to regulatory bodies.
Education
High School Diploma -
Ceres High School
Ceres, CA06-2017
Skills
- Quality assurance expertise
- Customer focus
- Documentation review
- SQF standards
- Attention to detail
- Internal audits
- Relationship building
- Quality systems
- Employee supervision
- Employee training
- Quality testing
- Data collection
- Continuous improvement
- Project management
- Audit coordination
- Policy reinforcement
- Operation Monitoring
- Performance metrics
- Progress reporting
- Document control
- Deficiency detection
- Process development
- Defect tracking
- Regulatory compliance
- Complaint investigation
- Trend analysis
- QA documentation
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability
- Organizational skills
- Team leadership
- Active listening
- Decision-making
Timeline
Quality Assurance Program Manager
Stier Supply Company
07.2024 - Current
Food Safety Programs Manager
Diamond Pet Foods
04.2022 - 07.2024
Logistics Coordinator
Diamond Pet Foods
11.2021 - 04.2022
Quality Control Technician
Diamond Pet Foods
11.2020 - 11.2021
Cellar Compliance Clerk
Bronco Wine
07.2019 - 11.2020
High School Diploma -
Ceres High School
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