Julian Deal
Myrtle Beach
Summary
Dynamic Operations Manager with a proven track record, excelling in team leadership and operational efficiency. Spearheaded initiatives that drove business growth and enhanced customer satisfaction. Skilled in problem-solving and staff training, fostering a productive work environment while ensuring compliance with company policies.
Overview
21
21
years of professional experience
Work History
Operations Manager
Eagle Parking Valet
01.2024 - 08.2025
- Supervised staff and kept employees compliant with company policies and procedures.
- Created and managed weekly valet schedule for over 20 accounts.
- Directed initiatives to improve work environment, company culture or overall business strategy.
General Manager
Empire Parking Services
01.2023 - 08.2025
- Formulated policies and procedures to streamline operations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Parking Enforcement Officer
Empire Parking Services
06.2013 - 01.2023
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Responded to calls in both routine and emergency situations.
- Wrote and issues citations or warnings to owners of vehicles.
- Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
Server
Bistro Niko
06.2012 - 06.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
J. Alexander's Restaurant
10.2011 - 06.2012
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
United States Marine
United States Marine Corps
10.2008 - 10.2011
- Handeled all administrative needs of the unit, including pay, travel and medical appointments.
- Oversaw the intake process of new Marines into their MOS training and their transition into the fleet.
- Maintained strict record requirements mandated by Armed Froces polcies.
- Assisted chain of command with any additional duties needed to ensure unit-readiness.
Bartender
Buca Di Beppo
05.2007 - 10.2008
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Manager
Alessio Pizzeria
08.2004 - 05.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
No Degree - Business
Horry-Georgetown Technical College
Conway, SC01-2027
High School Diploma -
Centennial High School
Alpharetta, GA05-2006
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Staff training
- Staff management
- Performance monitoring
- Schedule management
- Employee relations and conflict resolution
Timeline
Operations Manager
Eagle Parking Valet
01.2024 - 08.2025
General Manager
Empire Parking Services
01.2023 - 08.2025
Parking Enforcement Officer
Empire Parking Services
06.2013 - 01.2023
Server
Bistro Niko
06.2012 - 06.2013
Bartender
J. Alexander's Restaurant
10.2011 - 06.2012
United States Marine
United States Marine Corps
10.2008 - 10.2011
Bartender
Buca Di Beppo
05.2007 - 10.2008
Manager
Alessio Pizzeria
08.2004 - 05.2007
No Degree - Business
Horry-Georgetown Technical College
High School Diploma -
Centennial High School
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