Summary
Overview
Work History
Education
Skills
Timeline
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Julian Deal

Myrtle Beach

Summary

Dynamic Operations Manager with a proven track record, excelling in team leadership and operational efficiency. Spearheaded initiatives that drove business growth and enhanced customer satisfaction. Skilled in problem-solving and staff training, fostering a productive work environment while ensuring compliance with company policies.

Overview

21
21
years of professional experience

Work History

Operations Manager

Eagle Parking Valet
01.2024 - 08.2025
  • Supervised staff and kept employees compliant with company policies and procedures.
  • Created and managed weekly valet schedule for over 20 accounts.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

General Manager

Empire Parking Services
01.2023 - 08.2025
  • Formulated policies and procedures to streamline operations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.

Parking Enforcement Officer

Empire Parking Services
06.2013 - 01.2023
  • Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
  • Responded to calls in both routine and emergency situations.
  • Wrote and issues citations or warnings to owners of vehicles.
  • Improved traffic flow through diligent monitoring and enforcement of parking restrictions.

Server

Bistro Niko
06.2012 - 06.2013
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

J. Alexander's Restaurant
10.2011 - 06.2012
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

United States Marine

United States Marine Corps
10.2008 - 10.2011
  • Handeled all administrative needs of the unit, including pay, travel and medical appointments.
  • Oversaw the intake process of new Marines into their MOS training and their transition into the fleet.
  • Maintained strict record requirements mandated by Armed Froces polcies.
  • Assisted chain of command with any additional duties needed to ensure unit-readiness.

Bartender

Buca Di Beppo
05.2007 - 10.2008
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Manager

Alessio Pizzeria
08.2004 - 05.2007
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

No Degree - Business

Horry-Georgetown Technical College
Conway, SC
01-2027

High School Diploma -

Centennial High School
Alpharetta, GA
05-2006

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operational efficiency
  • Staff training
  • Staff management
  • Performance monitoring
  • Schedule management
  • Employee relations and conflict resolution

Timeline

Operations Manager

Eagle Parking Valet
01.2024 - 08.2025

General Manager

Empire Parking Services
01.2023 - 08.2025

Parking Enforcement Officer

Empire Parking Services
06.2013 - 01.2023

Server

Bistro Niko
06.2012 - 06.2013

Bartender

J. Alexander's Restaurant
10.2011 - 06.2012

United States Marine

United States Marine Corps
10.2008 - 10.2011

Bartender

Buca Di Beppo
05.2007 - 10.2008

Manager

Alessio Pizzeria
08.2004 - 05.2007

No Degree - Business

Horry-Georgetown Technical College

High School Diploma -

Centennial High School

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Julian Deal