Summary
Overview
Work History
Education
Skills
Timeline
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Julian Sumner

Bluffton

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Publix. Proven ability to enhance customer satisfaction through efficient bagging and effective communication. Recognized for maintaining a clean store environment and supporting team efforts to improve checkout efficiency and streamline operations.

Overview

2
2
years of professional experience

Work History

Bagger

Publix
06.2022 - 06.2024
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Bagged customer purchases while paying mind to industry best practices.
  • Returned unwanted merchandise and retrieved specially requested products.
  • Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
  • Assisted with backroom duties by unloading deliveries and stocking shelves.
  • Contributed to positive work culture through effective communication and collaboration with coworkers.
  • Answered customer inquiries and provided product guidance.
  • Assisted customers by escorting and placing grocery bags in vehicles.
  • Supported cashier duties, expediting transactions and minimizing wait times for customers.
  • Provided excellent customer service by addressing inquiries and assisting with locating products.
  • Provided product knowledge to help customers select best products.
  • Communicated with cashiers and customers to learn about bagging needs.
  • Demonstrated flexibility in scheduling, adapting to various shifts as needed to support the store''s operational needs.
  • Inspected items for defects and damage.
  • Counted items to verify accuracy of orders.
  • Placed items into bags, boxes or other containers.
  • Cleaned and maintained production area and equipment.
  • Enhanced team morale by maintaining positive attitude and assisting colleagues during peak times.
  • Minimized bag usage, correctly assessing number of bags needed for each transaction.
  • Supported inventory management, assisting in restocking shelves during downtime.
  • Facilitated smooth checkout process, coordinating with cashiers to address any issues promptly.
  • Enhanced customer experience by engaging in polite and friendly conversations during checkout.
  • Streamlined bagging process, organizing items to maximize bag space and reduce waste.
  • Maintained orderly cart areas outside the store, ensuring availability of carts for incoming shoppers at all times.
  • Responded promptly to requests for carryout assistance, providing exceptional service for elderly or disabled customers.
  • Followed safety protocols to prevent accidents and injuries.
  • Assisted in reducing shopping cart congestion, organizing carts in parking lot and store entrance.
  • Assisted customers to their vehicles with heavy or bulky items, ensuring high level of customer service.
  • Maintained high level of personal hygiene and cleanliness, contributing to positive shopping environment.
  • Improved checkout efficiency, bagging items swiftly while maintaining order and care.
  • Promoted recycling initiatives, encouraging customers to opt for reusable bags.
  • Reduced customer wait times by quickly adapting to different cashier speeds and customer volumes.
  • Increased safety by promptly cleaning spills and alerting staff to potential hazards.
  • Enhanced store cleanliness, regularly clearing checkouts and disposing of trash and debris.

Education

High School Diploma -

Bluffton High School
Bluffton, SC
06-2024

Skills

  • Bagging and packaging
  • Clear communication
  • Strong work ethic
  • Team contribution
  • Cart collection
  • Effective multitasking
  • Shelf stocking
  • Workplace safety
  • Customer service
  • Customer communication
  • Heavy lifting
  • Product bagging
  • Store cleaning
  • Punctual and dependable

Timeline

Bagger

Publix
06.2022 - 06.2024

High School Diploma -

Bluffton High School
Julian Sumner