Julie Ducker
Easley
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail-oriented with extensive experience in customer service and inventory management. Known for efficient time management and the ability to handle multiple tasks.
Overview
36
36
years of professional experience
Work History
DoorDash Delivery Driver
DoorDash
Easley
05.2026 - Current
- Delivered food orders promptly and accurately to customers' locations.
- Communicated order status and delivery updates to enhance customer satisfaction.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Managed multiple delivery requests while adhering to time constraints.
- Maintained vehicle cleanliness and ensured proper functioning for safe deliveries.
- Followed safety protocols while handling food packages during transit.
- Provided excellent customer service by addressing inquiries and concerns professionally.
- Collaborated with local restaurants to streamline order pickup processes.
- Maintained accurate delivery logs to ensure accountability and streamline operations.
- Delivered on-time shipments and resolved issues to maintain customer loyalty.
- Contacted customers prior to delivery to coordinate delivery times.
- Ensured accurate payment collection for services rendered.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
E-Commerce Personal Shopper
Self Employed Web
Easley
01.2017 - Current
- Managed orders and tracked inventory availability using e-commerce platforms, ensuring timely fulfillment.
- Communicated effectively with clients to address inquiries and resolve issues.
- Processed online orders quickly and accurately.
- Resolved customer complaints and issues related to e-commerce transactions, enhancing customer satisfaction.
- Managed inventory levels to ensure availability of desired items for clients.
- Established trust with customers by providing honest assessments of clothing fit and material quality.
- Updated website content regularly with new product descriptions, images, and pricing information.
- Analyzed customer purchase patterns to anticipate future buying habits.
Grooming Dog Salon Owner Operator
Self Employed Services
Pendleton
01.2016 - 01.2018
- Managed daily operations and staff scheduling for a busy salon.
- Developed targeted marketing strategies that increased client engagement and retention.
- Coordinated promotional events that successfully attracted new clients and increased salon visibility.
- Facilitated client consultations to understand needs and preferences effectively.
- Implemented health and safety protocols to maintain a safe salon environment.
- Oversaw inventory management, ensuring product availability and cleanliness.
- Implemented quality control measures that improved consistency in service delivery.
- Supervised staff schedules and delegated tasks to maintain workflow efficiency.
- Developed marketing strategies to attract new clients and retain existing ones.
- Established relationships with suppliers for quality products at competitive prices.
- Participated in community events or fundraisers that helped raise awareness about the salon's offerings.
- Established relationships with local businesses to create partnerships that would benefit both parties.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
Restaurant Server
Po Folks
Nashville
01.1991 - 01.1993
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and beverage orders accurately and efficiently.
- Assisted in training new servers on restaurant protocols and procedures.
- Ensured cleanliness and organization of dining area during peak hours.
- Collaborated with kitchen staff to streamline order fulfillment process.
- Handled customer inquiries and resolved complaints effectively and courteously.
- Maintained knowledge of menu items to assist customers with selections.
- Processed payments and handled cash transactions with accuracy and speed.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Greeted and seated customers promptly, courteously, and professionally.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Calculated charges, issued table checks, and collected payments from customers.
- Followed up on guest requests in a timely manner.
- Processed payments from customers using cash registers or POS systems.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Stocked server areas with supplies before, during and after shifts.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Complied with safety procedures when handling food items or cleaning materials.
- Accurately tallied checks at the end of each shift.
- Cleaned tables and chairs to prepare dining area for next customers.
- Trained new employees on restaurant procedures and plating techniques.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Informed customers of daily specials and signature menu items.
- Filled condiments and napkin containers during slack periods.
- Stocked service areas with supplies during slow periods.
- Garnished dishes and beverages to serve visually appealing menu items.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Cashier
Walmart
Nashville
01.1990 - 01.1991
- Processed customer transactions using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas.
- Handled cash, credit, and return transactions accurately.
- Collaborated with team members to ensure efficient service flow.
- Monitored inventory levels and reported discrepancies to management.
- Resolved customer complaints promptly and professionally.
- Trained new cashiers on procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Balanced daily transactions on a computerized point-of-sale system.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Education
GED -
McGavock High School
Nashville, TN01-1991
Skills
- Delivery coordination
- Route optimization
- Order management
- Payment processing
- Customer service
- Customer communication
- Safety compliance
- Client relations
- Time management
- Multitasking capacity
- Self motivated
- Team collaboration
- Effective communication
- Conflict resolution
- Relationship building
- Interpersonal skills
- Positive demeanor
- Client relations
- Problem solving
- Inventory management
- Safe vehicle operation
- Interpersonal skills
- Client relations
Affiliations
- Southeast Corgi Rescue, transport, home visits, foster.
Timeline
DoorDash Delivery Driver
DoorDash
05.2026 - Current
E-Commerce Personal Shopper
Self Employed Web
01.2017 - Current
Grooming Dog Salon Owner Operator
Self Employed Services
01.2016 - 01.2018
Restaurant Server
Po Folks
01.1991 - 01.1993
Cashier
Walmart
01.1990 - 01.1991
GED -
McGavock High School