J'UNNA GREEN
Columbia
Overview
9
9
years of professional experience
Work History
Inventory Specialist
Lowes Distribution Center
07.2023 - Current
- Managed inventory control processes to ensure optimal stock levels and minimize discrepancies.
- Developed and implemented strategies for efficient inventory management and accurate record-keeping.
- Conducted regular audits of inventory systems to enhance accuracy and reduce errors.
- Trained new staff on best practices in inventory handling and data entry systems.
- Collaborated with cross-functional teams to streamline supply chain operations and improve efficiency.
- Led initiatives to automate inventory tracking, resulting in improved reporting capabilities.
Customer Service Representative
Spectrum
08.2018 - 07.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Utilized CRM systems to track customer interactions and ensure timely follow-ups.
- Assisted in training new staff on company policies and customer service protocols.
Burger King Cashier
Burger King
08.2017 - 12.2019
- 1. Assist Customer With Client Needs
- 2. Take orders
- 3. Work duties like greeting customers, collecting payments, using scanning devices, answering to customer inquiries, accepting customer returns, and counting the money in the cash drawer.
Customer Service Representative
Teleperformance
08.2016 - 03.2018
- 1. Assist customers with client needs
- 2. Answer incoming calls and respond to customers
- 3. Management and resolve customer complaints.
- 4. Sell products and place customer orders in the computer system.
- 5. Identify and escalate issues to supervisors.
- 6. Provide product and service information to customers.
Education
High school or equivalent -
Columbia High School
Columbia, SC06.2018
Skills
- Call Center
- Customer Service
- Customer Support
- Customer Care
- Attention to detail
- Customer service
- Inventory control
- Teamwork and collaboration
- Inventory organization
- Shipping and receiving
Timeline
Inventory Specialist
Lowes Distribution Center
07.2023 - Current
Customer Service Representative
Spectrum
08.2018 - 07.2023
Burger King Cashier
Burger King
08.2017 - 12.2019
Customer Service Representative
Teleperformance
08.2016 - 03.2018
High school or equivalent -
Columbia High School
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