J'UNNA GREEN
Columbia
Overview
9
9
years of professional experience
Work History
Inventory Specialist
Lowes Distribution Center
842 Bistline Dr Ste300
07.2023 - Current
- Managed inventory control processes to ensure optimal stock levels and minimize discrepancies.
- Developed and implemented strategies for efficient inventory management and accurate record-keeping.
- Conducted regular audits of inventory systems to enhance accuracy and reduce errors.
- Trained new staff on best practices in inventory handling and data entry systems.
- Collaborated with cross-functional teams to streamline supply chain operations and improve efficiency.
- Led initiatives to automate inventory tracking, resulting in improved reporting capabilities.
Customer Service Representative
Spectrum
Columbia, SC
08.2018 - 07.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Utilized CRM systems to track customer interactions and ensure timely follow-ups.
- Assisted in training new staff on company policies and customer service protocols.
Burger King Cashier
Burger King
Columbia, SC
08.2017 - 12.2019
- 1. Assist Customer With Client Needs
- 2. Take orders
- 3. Work duties like greeting customers, collecting payments, using scanning devices, answering to customer inquiries, accepting customer returns, and counting the money in the cash drawer.
Customer Service Representative
Teleperformance
Columbia, SC
08.2016 - 03.2018
- 1. Assist customers with client needs
- 2. Answer incoming calls and respond to customers
- 3. Management and resolve customer complaints.
- 4. Sell products and place customer orders in the computer system.
- 5. Identify and escalate issues to supervisors.
- 6. Provide product and service information to customers.
Education
High school or equivalent -
Columbia High School
Columbia, SC06.2018
Skills
- Call Center
- Customer Service
- Customer Support
- Customer Care
- Attention to detail
- Customer service
- Inventory control
- Teamwork and collaboration
- Inventory organization
- Shipping and receiving
Timeline
Inventory Specialist
Lowes Distribution Center
07.2023 - Current
Customer Service Representative
Spectrum
08.2018 - 07.2023
Burger King Cashier
Burger King
08.2017 - 12.2019
Customer Service Representative
Teleperformance
08.2016 - 03.2018
High school or equivalent -
Columbia High School