Diligent and organized in handling materials, counting stock and distributing items. Flexes smoothly between different back-end and customer-facing requirements. Learns quickly, manages time well and stays calm under pressure.
Overview
7
7
years of professional experience
Work History
Behavior Administrative Assistant
Babcock Center
02.2024 - Current
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Maintained inventory of office supplies and placed orders.
Enhanced office environment, organizing spaces for better workflow and employee comfort.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Student Worker
Sodexo Food Service
09.2022 - 05.2023
Performed high quality service to students, employees, and school visitors
Followed guidelines for safe serving, appropriate temperatures, and proper presentation
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
Collaborate with other student workers to create a positive and efficient work environment
Claflin University Tour Marshall
Claflin University
08.2022 - 05.2023
Participated in campus activities and social events to broaden networks
Assisted with training camp staff on program and procedures
Toured Schools with parents considering enrolling children in school, presenting school in positive light
Assisted in coordinating and executing campus tours for prospective students and their families, providing detailed information about university's academic programs, campus facilities and extracurricular activities
Team Member
Tropical Smoothie
05.2022 - 08.2022
Cleaned blenders, mopped, swept floors, and stocked coolers
Followed established protocols, made smoothies according to company recipes and promoted positive image for business
Maintained high standards of customer service during high-volume work shifts and fast-paced operations
Processed cash and credit card payments, promptly returning receipts, coin, bills, and payment cards to customers
Identify and report any issues with equipment or supplies to ensure a smooth operation and prevent delays or customer dissatisfaction
Deli Associate
Lowe's Foods
10.2020 - 11.2021
Received new inventory and rotated stock by dates to keep items fresh and usable
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices
Sanitized and kept work areas tidy
Restocked supplies and prepared additional ingredients during downtime for expected busy periods
Collaborated with deli team to develop new menu items and promotions to attract and retain customers
Assisted and listened carefully to customer instructions prepared orders accordingly
Work Study Student
Claflin University Admissions
09.2019 - 01.2020
Employed organization and multitasking functions to comply with deadlines
Answered telephones, directed calls, and took messages
Assisted with research by using online directory to verify records
Provided administrative support to the admissions team by preparing and organizing recruitment materials
Cashier/Prep Worker
Steve's Classic Burgers
07.2017 - 03.2019
Courteously greeted customers and informed them about daily specials
Maintained cleanliness and organization of the food prep area
Managed the food prep process to ensure timely and accurately
Provided excellent customer service by addressing customer needs and concerns
Provided welcoming environment by having a positive attitude and interacting with customers
Education
Bachelor of Arts - Psychology, Education
Claflin University
Orangeburg, SC
05.2023
Skills
Customer service
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Professionalism and courtesy
Product knowledge
Attention to detail
Inventory management
Critical thinking
Certificationsandachievements
Adult Mental Health First Aid Certification, Connect, 2022
Youth Mental Health First Aid Certification, Connect, 2023
Timeline
Behavior Administrative Assistant
Babcock Center
02.2024 - Current
Student Worker
Sodexo Food Service
09.2022 - 05.2023
Claflin University Tour Marshall
Claflin University
08.2022 - 05.2023
Team Member
Tropical Smoothie
05.2022 - 08.2022
Deli Associate
Lowe's Foods
10.2020 - 11.2021
Work Study Student
Claflin University Admissions
09.2019 - 01.2020
Cashier/Prep Worker
Steve's Classic Burgers
07.2017 - 03.2019
Bachelor of Arts - Psychology, Education
Claflin University
Similar Profiles
Shakesha HutchinsonShakesha Hutchinson
Executive Data Entry Administrator/QA Analyst at Babcock CenterExecutive Data Entry Administrator/QA Analyst at Babcock Center