Justin Gerstner
Myrtle Beach
Summary
Dynamic operations professional with a strong focus on strategic planning and relationship management. Skilled in developing efficient workflows and negotiating supplier contracts, contributing to cost-effective project execution and high customer satisfaction.
Professional sales expert prepared for challenges of dynamic sales environment. Brings valuable experience in client acquisition and retention, consistently achieving impactful sales outcomes. Known for fostering collaborative team efforts and demonstrating adaptability to evolving market demands, while excelling in persuasive communication and strategic planning.
Overview
8
8
years of professional experience
Work History
Owner/Operator
JAG Renovations and Remodels
02.2018 - Current
- Oversaw project timelines and budgets to ensure timely completion of renovations.
- Managed client relationships, providing updates and addressing concerns throughout projects.
- Developed and implemented efficient workflows to enhance productivity and reduce waste.
- Mentored team members, fostering skills in renovation techniques and customer service.
- Led marketing initiatives to increase brand visibility and attract new clients.
- Conducted site assessments to identify potential challenges and devise effective solutions.
- Negotiated contracts with suppliers for materials, optimizing cost-effectiveness without compromising quality.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Education
GED -
TR Proctor Highschool
Utica, NY11-2009
Skills
- Operations management
- Documentation and reporting
- Sales negotiation
- Personnel management
- Operations oversight
- Strategic planning
- Relationship management
- Operational reporting
- Budget development
- Business operations management
Timeline
Owner/Operator
JAG Renovations and Remodels
02.2018 - Current
GED -
TR Proctor Highschool