Justin Kirsch
Myrtle Beach
Summary
Diligent Inside/Outside Sales Representative with management experience focused on building loyalty and long-term relationships with customers and teammates to consistently reach sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
Work History
Inside Sales Representative
Northeastern Supply Inc
Elkton
07.2024 - 10.2025
- Developed and maintained comprehensive knowledge of product offerings to effectively address customer inquiries.
- Identified potential leads through market research and customer networking to expand sales opportunities.
- Collaborated with cross-functional teams to streamline order processing and enhance customer satisfaction.
- Also operated as the assistant manager of the store, so whenever the manager was out his duties became mine.
- Assessed customer needs to recommend suitable products and solutions that aligned with their requirements.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Assistant Manager/Inside Sales Representative
Northeastern Supply Inc
Bel Air
01.2022 - 07.2024
- Facilitated training sessions to enhance team skills and knowledge.
- Streamlined operational processes to improve efficiency and reduce errors.
- Collaborated with cross-functional teams to execute strategic initiatives.
Branch Manager
Northeastern Supply Inc
Cambridge
01.2019 - 01.2024
- Enhanced operational efficiency by implementing streamlined processes across branch functions.
- Developed and executed strategies to improve customer retention and satisfaction.
- Facilitated staff recruitment initiatives, successfully onboarding skilled professionals to meet branch needs
- Took the store from the lowest producing store in the company, to averaging 85-100K in sales and climbing and also got Branch of the year.
- Conducted regular inventory audits to optimize stock levels and reduce waste.
- Collaborated with sales teams to create targeted marketing campaigns that increased local market presence.
- Managed budget oversight, ensuring alignment with financial goals and resource allocation.
- Leveraged data analytics to drive informed decision-making for branch operations.
Education
GED
Coeburn, VASkills
- Customer relationship management
- Market research
- Order processing
- Product knowledge
- Efficient delegation and training
References
References available upon request.
Timeline
Inside Sales Representative
Northeastern Supply Inc
07.2024 - 10.2025
Assistant Manager/Inside Sales Representative
Northeastern Supply Inc
01.2022 - 07.2024
Branch Manager
Northeastern Supply Inc
01.2019 - 01.2024
GED