Justin Norton
Spartanburg
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Forklift Technician
Southeast Industrial Equipment INC.
10.2023 - Current
- Troubleshot and diagnosed systems and components of different forklift models.
- Enhanced warehouse efficiency by performing routine forklift maintenance and repairs.
- Updated technical knowledge through continuous professional development, attending relevant workshops and seminars.
- Managed workload efficiently by prioritizing urgent repair requests while maintaining attention to detail in regular maintenance tasks.
Bucket Truck Operator
American Lighting and Signalization
08.2019 - 10.2023
- Exhibited strong attention to detail while using a bucket truck for various assignments, ensuring accuracy in positioning for optimal results.
- Achieved timely project completion with strong coordination skills among team members and adherence to schedules.
- Assisted in training new operators, sharing knowledge of safety protocols and proper handling techniques for bucket trucks.
- Promoted environmental responsibility by properly disposing of waste materials generated during bucket truck operations according to established guidelines.
- Developed strong working relationships with clients, establishing trust through consistent professional performance during bucket truck projects.
- Improved efficiency in completing projects by effectively operating bucket trucks for various assignments.
Trailer Technician
Trimac Transport
08.2017 - 08.2019
- Maintained up-to-date knowledge of industry advancements in trailer technology through regular training and professional development courses.
- Managed multiple concurrent tasks effectively, prioritizing workload to meet deadlines without compromising attention to detail.
- Communicated proactively with service advisors regarding job status updates or potential delays, keeping clients informed throughout the repair process.
- Streamlined the trailer repair process by implementing a detailed documentation system for tracking work orders and parts inventory.
- Improved customer satisfaction by providing timely and accurate service on all types of trailers.
- Conducted electrical diagnostics and repairs on trailers, improving overall functionality and reliability.
- Repaired damaged bodywork on trailers using specialized tools, restoring structural integrity with precision craftsmanship.
Bucket Truck Operator
American Lighting and Signalization
01.2015 - 08.2017
Tap Line Installer
Skyland Distributing
01.2014 - 01.2015
- Laid out materials and system components to prepare for installation.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Calculated materials and time needed for each job.
- Completed troubleshooting of malfunctions and diagnosed issues.
Deli Manager
Ingles Supermarket
01.2011 - 01.2014
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
Education
High School Diploma -
North Henderson High
Hendersonville, NC06.2009
Skills
- Problem-solving abilities
- Critical Thinking
- Customer Relations
- Conflict Resolution
- Strong Work Ethic
- Shop Safety Practices
- Continuous learning mindset
- Troubleshooting abilities
- Documentation skills
Timeline
Forklift Technician
Southeast Industrial Equipment INC.
10.2023 - Current
Bucket Truck Operator
American Lighting and Signalization
08.2019 - 10.2023
Trailer Technician
Trimac Transport
08.2017 - 08.2019
Bucket Truck Operator
American Lighting and Signalization
01.2015 - 08.2017
Tap Line Installer
Skyland Distributing
01.2014 - 01.2015
Deli Manager
Ingles Supermarket
01.2011 - 01.2014
High School Diploma -
North Henderson High
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