Adept security analyst with several years of experience optimizing software and network security. Consulted with clients to understand technology needs, determining needed software and network features and configuring to store and transmit sensitive data with minimal risk of compromise. Maintained current security-related software installations and network settings. Knowledgeable specialist strengthening systems through education and effective use of security tools.
Overview
16
16
years of professional experience
Work History
Epic Security Analyst
Spartanburg Regional Healthcare System
01.2019 - Current
Maintain user’s records in hospital EMR. This entails provisioning accounts, updating accounts, creating provider records, maintaining ECL records, and managing access to EMR.
Work closely with multiple teams to maintain the security of EMR.
Tasked with working on projects to help improve IT Department and improve patient care.
Completed Epic Certified Training and obtained Provider Administration badge.
Proficient with Data Courier and Environment maintenance.
Play a key role in maintaining network security for all users with access to hospital system networks.
Integral role in system updates, and security measures.
Worked with end users to provide solutions to issues that may occur.
Lead multiple Epic Quarterly Release upgrades and review of Epic Nova Notes.
Experienced in using Cherwell and Ivanti ticketing systems.
Experienced in using lawson/Infor got HR job role validation.
Proficient with AD Manager for running audit reports of end-users.
Advisory Board Member
ST. James Santee Family Health Center
01.2020 - 01.2023
Serve on a community board designed to help educate the local population on access to healthcare and other numerous resources provided by this organization.
Act as a liaison for the community to help bring their thoughts and concern to the organization, so that we are able to improve patient care and interaction while keeping the community educated on best practices.
Clinical Informatics and SER Maintenance Coordinator
Spartanburg Regional Healthcare System
01.2018 - 01.2019
Started SER work group designed to clean up issues surrounding hospital systems Provider records.
Served as an administrative assistant to the CMIO of SRHS.
Designed initiative to bring awareness to Provider records and steps to better maintenance.
Acted as a liaison between the multi-faceted groups of the hospital system. Played an integral role in bringing these groups together to come up with creative solutions to solve complex issues.
Worked with CNO on projects to help improve patient care.
Worked with hospital executives on numerous issues to improve patient care and bridge the gap between information technology.
Backroom Team Member
Target
01.2015 - 01.2018
Pull items that need to be restocked on the sales floor.
Back-stock items that are unable to be pushed to the sales floor.
Assist customers with any problems or inquiries that they may have.
Trained in using heavy equipment.
Maintain internal store logistics, counts, and inventory.
IT Technician
Georgetown Pediatrics Center
Georgetown
01.2012 - 12.2014
Company Overview: Georgetown, SC
Assist with implementation and provide instruction to staff of 20 relating to the operation and maintenance of uniquely-tailored Electronic Health Records system containing more than 10,000 patient records.
Assist with the design, development, and implementation of office visit workflow built around meeting medical and administrative needs, increasing efficiency, and improving patient experience.
Assisted doctors, nurses, and front office workers in learning how to use the new EHR system.
Created templates for the doctors to make the EHR system more efficient.
Acted as a system administrator and was in charge of all maintenance, updates, and statistical analysis for the office.
Responsible for entering patient records into the EHR system in order to streamline patient office experience.
Georgetown, SC
Springs Manager
Presbyterian College
Clinton
01.2010 - 12.2014
Company Overview: Springs Campus Center, Clinton, SC
Oversee day-to-day operations of the student center to ensure proper use and functioning of recreational resources, including a fitness center and billiards tables.
Administer mailings to inform the student community of recreational offerings. Managed mailroom which included receiving, logging, and distributing packages to the student body.
Interface with students, parents, and community members regarding campus events and student center initiatives.
Assisted/led fall and spring training to employees to demonstrate proper procedure and implementation of any duties pertaining to the numerous positions.
Responsible for opening and closing facilities on a rotating shift, as well as performing other closing duties.
Responsible for collecting student time cards at the end of each pay cycle and turning them in to my supervisor.
Responsible for emailing employees and informing them of training, new procedures that would be implemented, policy improvements, and other updated information.
Tasked with dealing with disciplinary actions as needed.
Springs Campus Center, Clinton, SC
Education
Master of Science - Health Informatics
Medical University of South Carolina
Charleston, SC
12.2017
Bachelor of Arts - Political Science, Psychology
Presbyterian College
Clinton, SC
08.2014
Skills
Leadership
Microsoft Office suite
CRM software
XRM software
Medical EHR software
Medical EMR software
Managerial skills
Team leadership
Interpersonal skills
Research abilities
Analytical abilities
SPSS software
Presentation abilities
IT Operations
Public Relations
Event Planning
User account provisioning
EMR security
Epic certified training
Health informatics
Software implementation
Technical support
Effective communication
Critical thinking skills
Incident response
Attributes
Effective Communications skills
Ability to adapt quickly to changing situations
Self-Motivated
Student Mentality
Self-Confident
Ambitious
Self-Accountability
Innovative
Diplomatic
Timeline
Advisory Board Member
ST. James Santee Family Health Center
01.2020 - 01.2023
Epic Security Analyst
Spartanburg Regional Healthcare System
01.2019 - Current
Clinical Informatics and SER Maintenance Coordinator