Proficient in developing and implementing policy derived from evidence based practices. Background in education, child development, intellectual and developmental disabilities, diversity, and inclusion. Experienced in community outreach, training, and collaboration across state agencies.
Overview
19
19
years of professional experience
Work History
Program Coordinator I
South Carolina Department Of Disabilities And Special Needs
12.2020 - Current
Review, evaluate, and develop Home and Community-Based Services (HCBS) Waiver Program and Policy for South Carolinians with severe, lifelong disabilities including intellectual disability, autism, traumatic brain injury and spinal cord injury.
Evaluate and approve service plans completed by providers of Case Management to ensure contract compliance, accuracy, and adequate delivery of Case Management
Utilize multiple data systems to review documents, service assessments, eligibility requirements, and service notes to ensure requested services are appropriate to meet identified needs.
Develop performance reports to maintain reliability and consistency in the evaluation and implementation of CSW, ID/RD, and HASCI Waiver policy, procedures, protocol, and standard assessments.
Coordinate with Waiver and Case Management Policy Staff to assist in developing policy to improve service systems for consumers, establish service definitions and criteria, improve compliance in plan development and implementation, trouble-shoot complex service problems, and deliver resolution of concerns.
Initiate and maintain positive working relationships by providing clear interpretation of regulations, policies and procedures, and implementing strategic directions, expectations and organizational practices.
Practice strong leadership skills through empowering individual and agency growth, providing opportunities for engagement and teamwork, and demonstrating reliability and consistency.
Maintain working knowledge of Microsoft applications, and coordinate with Technical Assistance Staff to ensure adequate remediation of identified issues.
Possess judgement and ability to function independently within the guidelines of SCDDSN and State and Federal Policies and Procedures.
Case Manager
The Arc Of South Carolina
06.2018 - 11.2020
Took active role in client and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Served individuals with intellectual and developmental disabilities to ensure their needs, desires, and goals are honored through a person-centered approach.
Identified opportunities and facilitated the individual’s participation in the community of his/her choice
Collaborated with external agencies to meet educational and transitional needs of students.
Coordinated with the South Carolina Department of Disabilities and Special Needs, Department of Health and Human Services, School Districts and Service Providers to conduct intake duties, authorize services, and implement and monitor plans.
Conducted training for educational staff to properly identify learning disabilities and remediation strategies.
Facilitated special education placement process in partnership with parents to provide free appropriate public education for eligible referrals.
Liaised with teachers to develop Individualized Education Programs to provide quality education for students with disabilities.
Evaluated IEP for compliance with state and federal requirements regulations and rectified non-compliance issues immediately.
Connected individuals with available and relevant resources.
Facilitated community involvement and education of non-profit events by maintaining and developing community partnerships.
Developed presentations for public events, community groups, universities and district professional development.
Evaluated tapes of competition matches to assess strategies and plan counter approaches.
Increased player strength, agility and game skills through successful practices.
Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Traveled across the United States to observe junior athletes and identify potential team recruits.
Held special events to promote camaraderie among teammates, families and community members.
Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
Established clear benchmarks for performance and monitored individual and team progress.
Accepted coaching, constructive criticism and recognition with humility and composure.
Coordinated hotel accommodations and travel as well as daily travel costs for 25 players.
Cultivated community and media relations through social media and other communication channels to support program.
Education
B.A - Speech Language Pathology
Winthrop University
M.A.T - Special Education
University of South Carolina - Columbia
Columbia, SC
Skills
Relationship development
Strategy implementation
Public speaking
Effective verbal and written communication
Judgment and Decision-Making
Conflict Resolution
Microsoft Office
Organization and Time Management
Flexible & Adaptable
Collaboration
Additional Information
I embrace diversity and work diligently to promote equality, inclusion, equity, and empathy for all individuals. In my free time, I enjoy spending time outdoors with my family and dogs, camping, kayaking, hiking, reading, and visiting our State and National Parks.
References
Jennifer Jaques, Program Coordinator II-Waiver Administration Division SCDDSN, jjaques@ddsn.sc.gov
Joyce Kimrey, Director of Early Intervention, SCDDSN, jkimrey@ddsn.sc.gov
Megan Aiello, Director of Athletics, Spartanburg Methodist College, aiellom@smcsc.edu
Timeline
Program Coordinator I
South Carolina Department Of Disabilities And Special Needs
12.2020 - Current
Case Manager
The Arc Of South Carolina
06.2018 - 11.2020
Associate Head Volleyball Coach
Huntingdon College
08.2006 - 08.2011
B.A - Speech Language Pathology
Winthrop University
M.A.T - Special Education
University of South Carolina - Columbia
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