Kaiden Rice
Columbia
Overview
6
6
years of professional experience
1
1
Certification
Work History
Forklift Shipping and Receiving
Sam's Club
Columbia, SC
11.2023 - Current
- Receive, inspect, and verify incoming freight for accuracy, quality, and damage against purchase orders and shipping documentation
- Unload deliveries using forklifts, pallet jacks, and other material-handling equipment in accordance with safety procedures
- Accurately process receipts in inventory management systems to maintain real-time stock integrity
- Stage, label, and route merchandise to appropriate storage locations or sales floor areas
- Ensure proper handling and storage of temperature-sensitive, hazardous, or high-value items per company guidelines
- Coordinate with vendors, drivers, and internal departments to resolve discrepancies, shortages, or damages
- Maintain a clean, organized, and OSHA-compliant receiving area at all times
- Conduct routine audits, counts, and documentation to support shrink reduction and inventory accuracy
- Follow Sam’s Club operational policies, safety standards, and loss prevention procedures
- Support cross-functional teams as needed, including assisting with stocking, merchandising, or inventory projects during peak periods
Center Store Associate
Martin’s
Greencastle, PA
04.2023 - 11.2023
- Stocked merchandise with clear labeling, organized items by size or color, and created appealing displays.
- Delivered exceptional customer service, enhancing retention through accurate communication of promotions, customer programs, and product information.
- Listened to customer needs and preferences, offering recommendations for the best products.
- Managed inventory by alternating goods using the first-in/first-out method to maintain organized and well-stocked shelves.
- Greeted customers warmly and directed them to requested products.
Sales / Key Holder
Acella LLC
Columbia, SC
10.2022 - 04.2023
- Utilized upselling techniques and provided product and service consultations.
- Watched security cameras to ensure safety of customers and product.
- Sold a diverse range of products, highlighting unique features and offering usage instructions.
- Managed incoming phone calls, providing information on products, services, store policies, hours, and promotions.
- Ensured exceptional customer service through effective communication and interpersonal skills.
- Conducted product demonstrations, discussed features, and addressed objections to secure sales.
- Established and nurtured relationships with peers and upper management to enhance team success.
- Contributed to common sales, service, and operational goals through collaboration and cooperation.
- Closed store at night including counting drawers, turning off gas pumps, depositing money into safe, and locking the store.
- Worked alone for the entirety of most shifts.
Cashier / Front End Associate
Walmart
Salem, OH
11.2020 - 04.2021
- Delivered excellent customer service by swiftly and courteously scanning and bagging groceries.
- Processed various payment methods including credit cards, checks, gift cards, and coupons.
- Maintained cleanliness and orderliness in checkout areas.
- Handled a large volume of transactions efficiently and accurately.
- Reconciled the cash drawer and resolved discrepancies.
Cashier
McDonald's
Salem, OH
10.2019 - 10.2020
- Processed customer orders accurately and efficiently.
- Handled various payment methods, including cash and credit.
- Provided friendly and prompt service.
- Maintained a clean and organized workspace.
- Collaborated with kitchen staff and handled promotions.
- Balanced cash drawer and followed food safety standards.
Skills
- Stand-Up Forklift Operation
- Scissor Lift Operation (Display Hanging)
- Electric & Manual Pallet Jack
- Inventory Management
- Stocking & Merchandising
- Customer Service
- Layout & Display Setup
- Communication & Teamwork
- Computer Literacy
Certification
- Stand-Up Forklift Certification
- Scissor Lift Experience (Display Installation)
- Electric Pallet Jack Certification
Timeline
Forklift Shipping and Receiving
Sam's Club
11.2023 - Current
Center Store Associate
Martin’s
04.2023 - 11.2023
Sales / Key Holder
Acella LLC
10.2022 - 04.2023
Cashier / Front End Associate
Walmart
11.2020 - 04.2021
Cashier
McDonald's
10.2019 - 10.2020