Kaitlyn Nowend
Greenville
Summary
Professional produce worker with solid background in produce handling and customer service. Skilled in inventory management, quality control, and maintaining fresh produce displays. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, organized, and possess excellent communication skills to enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Patient Observer
Prisma Health
02.2024 - Current
- Monitored patient behavior and reported changes to nursing staff promptly.
- Assisted in maintaining a safe and secure environment for patients.
- Trained new staff on observational protocols and patient interaction techniques.
- Supported patients with daily activities, enhancing comfort and engagement.
- Participated in continuous education sessions to improve observational skills and patient care practices.
- Developed strong rapport with patients, easing anxiety during observation periods and promoting trust in the healthcare team.
- Supported patients'' physical needs, assisting with mobility and personal hygiene tasks as required.
- Reduced risk of falls or injuries by closely monitoring high-risk patients and implementing appropriate precautionary measures.
- Ensured proper hand-off communication between shifts, facilitating continuity of care for all observed patients throughout their stay at the facility.
Online Personal Shopper
Walmart
11.2023 - 07.2024
- Utilized e-commerce platforms to efficiently process orders and manage inventory.
- Implemented strategies to enhance customer satisfaction and retention through tailored recommendations.
- Trained new team members on best practices for online shopping assistance and order management.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
Produce Associate
Publix Grocery Store
05.2021 - 08.2023
- Assisted in maintaining cleanliness and organization of work areas.
- Followed safety protocols to ensure a secure working environment.
- Managed inventory supplies by restocking materials as needed.
- Adapted quickly to changing demands and tasks on the production line.
- Stocked fruits and vegetables and removed old or poor quality products.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Assisted with weekly inventory counts.
Education
High School Diploma -
Hillcrest High School
SimpsonvilleSkills
- Active learning
- Customer engagement
- Training and mentoring
- Quality control guidelines
- Written and oral communication
- Retail sales
- Workplace safety
- Food safety compliance
- Cleaning and sanitation
- Food safety training
- Cleaning procedures
- Allergen awareness
Timeline
Patient Observer
Prisma Health
02.2024 - Current
Online Personal Shopper
Walmart
11.2023 - 07.2024
Produce Associate
Publix Grocery Store
05.2021 - 08.2023
High School Diploma -
Hillcrest High School