Kaitlyn Rabon
Lancaster
Summary
Dedicated Imaging Coordinator delivering effective staff training, optimizing appointment scheduling, and ensuring patient satisfaction. Skilled in process improvements and reliable in high-pressure environments, ready to support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Imaging Coordinator
Carolina Urology Partners
11.2020 - Current
- Developed and implemented improved check-in procedures, reducing wait times for visitors.
- Scheduled appointments and managed calendars for multiple healthcare providers effectively.
- Implemented process improvements that reduced patient wait times and enhanced satisfaction levels.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Trained new staff on office procedures and EHR usage for improved workflow efficiency.
- Developed training materials for front desk operations, fostering consistency and quality in patient care delivery.
- Supported administrative tasks such as mail distribution or document scanning when necessary to maximize overall team productivity.
- Ensured accurate data entry into electronic health record systems, contributing to more informed clinical decision making.
- Coordinated patient scheduling for imaging services, optimizing appointment availability and resource allocation.
- Collaborated with clinical teams to prioritize urgent imaging requests, improving service delivery times.
- Coordinated insurance authorizations, streamlining the billing process and reducing payment delays for patients and providers.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Emergency Room Registrar
MUSC Health - Lancaster Medical Center
07.2019 - 11.2020
- Managed patient registration process efficiently, ensuring accurate collection of demographic and insurance information.
- Utilized electronic health record systems to maintain up-to-date patient records and ensure data integrity.
- Trained new registrars on best practices for data entry and patient interaction protocols.
- Implemented process improvements that enhanced workflow efficiency in high-pressure environments.
- Verified insurance coverage, coordinating with insurers to ensure accurate billing information.
- Managed multi-line phone systems, efficiently directing calls to appropriate departments.
Education
High School Diploma -
Buford High School
Lancaster, SC05-2019
Skills
- Staff training and development
- Teamwork and cooperation
- Diagnostic imaging coordination
- Multitasking
- Reliability
- Certified in CPR/AED
Certification
Basic Life Support certification through the American Heart Association
Timeline
Imaging Coordinator
Carolina Urology Partners
11.2020 - Current
Emergency Room Registrar
MUSC Health - Lancaster Medical Center
07.2019 - 11.2020
High School Diploma -
Buford High School