Kallysta Steele
Fort Mill
Summary
Associate Lead with Keys at PetSmart, recognized for enhancing team performance through effective coaching and leadership. Achieved high customer satisfaction by resolving inquiries efficiently and implementing successful sales strategies. Proficient in cash handling and inventory monitoring, fostering a positive work environment and driving store success through strong customer engagement.
Overview
3
3
years of professional experience
Work History
Assocaite Lead With Keys
PetSmart
01.2022 - Current
- Managed opening and closing procedures, ensuring proper cash handling processes were followed consistently.
- Contributed to overall store success with excellent customer service skills, resulting in high levels of repeat business from satisfied clients.
- Improved merchandise presentation by creating visually appealing displays that showcased current trends and seasonality effectively.
- Maintained a positive work environment through effective communication, teamwork, and ongoing support for coworkers.
- Provided exceptional leadership during shifts as Associate Lead with Keys, addressing any conflicts or challenges that arose swiftly and professionally.
- Increased customer satisfaction by efficiently handling and resolving customer inquiries and concerns.
- Enhanced team performance by providing regular coaching, guidance, and constructive feedback on individual and group tasks.
- Performed regular inventory checks to maintain accurate stock levels while reducing instances of shrinkage or overstocking issues.
- Trained new employees on company policies, best practices, and sales techniques to promote a seamless integration into the team.
- Implemented successful sales strategies to drive store revenue and exceed monthly targets.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Accomplished multiple tasks within established timeframes.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Loaded and unloaded materials onto or from pallets and shelves by hand.
Education
High School Diploma -
Fort Mill High School
Fort Mill, SC05-2018
Skills
- Store operations
- Customer service and assistance
- Sales coaching
- Strong leadership
- Staff training and development
- Safety enforcement
- Inventory monitoring
- Positive customer engagement
- Store maintenance
- Reliable and responsible
- Adaptable and flexible
- Cash handling accuracy
Timeline
Assocaite Lead With Keys
PetSmart
01.2022 - Current
High School Diploma -
Fort Mill High School
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